Corona Motors Inc.

Initial Business Response /* (1000, 6, 2016/02/04) */
Every vehicle that is offered for sale here at Corona Motors goes through safety therefore if tires meet safety standard we don't replace the tires. This vehicle was sold on 12/4/2015 and complain was submitted on 1-27/16 (54 days after the...

vehicle was purchased.
Corona Motors is a used car dealer, we don't provide second set of keys unless vehicle comes with second set of key, that was explained on the time of sale and customer was informed about it.
For jack and tools, we are not responsible for lost or misplaced items.
Gap purchase is optional and up to customer to purchase or not.
We can reimburse customer on installing license bracket ( need to send invoice).
Initial Consumer Rebuttal /* (3000, 8, 2016/02/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
We have requested and have not received a copy of the CA safety and emissions inspections. The jack and tools were not provided at point of sale. Driving the car 3,000 miles would not make the tires completely bald so it wouldn't have met the CA safety requirements at time of purchase. This was a dishonest sale at best.
Additionally, the window tint does not meet CA or MD safety requirements so it had to be removed for a cost of $120. The window tint was measured during MD vehicle safety inspection as 29.6% left front window, 29.7% right front window, 17.2% left rear side glass, 14.4% right rear side glass and 16.8% rear glass. This window tint was present at purchase. When replacing the tires, it was also found that a wheel rim needed to be replaced.
Final Business Response /* (4000, 10, 2016/02/18) */
As it was mentioned before, All of our vehicles go through safety/inspection before being offered for sale. This vehicle was sold on 12/4/15 with XXXXX miles on it, it is still under manufacturer warranty. We can reimburse customer on installing license bracket ( need to send invoice), we also can send a a copy of safety inspection and California emission by either mail (having current address or e-mail (customer need to provide email.