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Coronado Motors Corp

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Coronado Motors Corp Reviews (1)

Review: On 2011, I bought a 1995 Honda Accord on 1/22/2011 for the price of 3459.00 from Mr. [redacted].

Initial millage when bought: 107,875.

Current millage: 124,868.

Miles driven since purchase date: 16,993.

When I inspected the vehicle for purchase, I noticed motor oil being leaked from the engine and a Rack and Pinion Boot ripped, I mentioned this to Mr. [redacted].

Mr. [redacted] said to me, 'What does it take for you to buy this vehicle?' I said, to fix the oil leak and the ripped Rack and Pinion boot.

He said, I will take care of that. He gave me a voucher to have the Rack and Pinion boot replaced and he said he would take the vehicle to his mechanic and that he would take care of most of the oil leak issues, then he also mentioned we even had to wash/clean the engine.

We agreed on the deal and also that he deliver the vehicle to my home when oil leaks were fixed.

Him and his wife did bring the vehicle to my home.

However, the oil leaks were not fixed, and I have incurred on costly repairs (Broken studs when torquing, missing bolts, incorrect distributor installed) since purchase date to having bring the vehicle to stop oil leaking.

In addition, the vehicle engine condition was dismal, many other repairs have had to be done in order for the vehicle to be in working order.

This vehicle has only been driven: 16,993 MI. since purchase date, very few miles driven.

I have taken the vehicle to repair two times with the following costs.

Date: 2/11/2012, Cost: 917.41

Date: 12/23/2013, Cost: 1,652.47

Total expenses on repairs: 2,569.88

Here is a list of repairs and their prices for the vehicle to be operational:

--------------------------------------------------------------------------

Service #1, date: 2/11/2012.

Total parts: 334.85

Total labor: 556.61

Total: 917.41

----------------------------

- Hose-Transmission cooler 23.96

- Heater Hose valve to head 26.00

- Rack and Pinion boot 31.39 - Incorrect boot was place and the mechanic shop recommended.

- Belt-Serpentine 29.70

- Valve cover gasket set 38.64

- Distributor O-ring 3.99

- Radiator 121.12

- Hose clamp 8.94

----------------------------

Service #2, date: 12/23/2013.

Total parts: 433.46

Total labor: 1,139.33

Total: 1652.47

----------------------------

- Exhaust flange gasket 17.13

- Exhaust manifold gasket 29.75

- Camshaft seal 15.88

- Timing cover seal 18.55

- Valve cover set 59.30

- Distributor 281.86 Incorrect Distributor was installed on this vehicle

I have with me the invoices, they are available on request.

This car was purchased as a gift to my daughter for her college years and we are disappointed that it was not a reliable car for such short traveling distances. We were led to believe this car was suitable for driving when it was not. Thank you for your time.

Best regards,

[redacted]Desired Settlement: I am requesting refund of expenses I had to incur to bring this vehicle to a working condition.

This vehicle is being used as transportation for my kids to college.

Business

Response:

Revdex.com

4747 Viewridge Ave #200

San Diego, CA 92123

To Whom It May Concern,

We received the letter from Revdex.com by fax yesterday and while we are regretful that Mr. [redacted] .had mechanical difficulties with his car ... his complaint comes after putting over 16,000 miles on a very old

car.

It should be noted that we did give Mr. [redacted] an IOU work order on the car to replace the front boots. We fulfilled this obligation and paid to have that work done. We also had the engine cleaned for him and our mechanic could not verify whether there were any oil leaks at that time.

We also provided Mr. [redacted] with a 3 month, 3,000 mile limited power train warranty on the car at our cost.

After cleaning the engine and while the car was under warranty we did not hear from Mr. [redacted] once about a complaint about an oil leak. Our purpose in cleaning the engine was because the car was so old we wanted to clean the engine so we would be able to notice any leaks that might appear.

At no time during that 3 month period did we hear from Mr. [redacted].

We should point out the reality of the situation. The car at the time of purchase was 16 years old. It had on it 107,875 miles. That means that 13(thirteen!!) years and 70,000(seventy thousand!!!) miles ago the manufacturer (Honda) stopped warrantying the car. why... because in order for manufacturers of cars to stay in business they need to put boundaries around how far it is considered reasonable for a car to be 100% reliable.

This car was 16 years old with 107,875 miles on it and at our cost we provided a 3 month, 3,000 mile warranty on the car. During that time we heard nothing an now over two years later and almost 17,000 miles after the car was purchased this complaint is filed. The car is now almost 20 years old.

While we are always saddened when a customer has to spend money to repair a car.. it is a reality that cars do require repairs and the older the car becomes the more predictable this truth is. This complaint is so far beyond the realm of justifiably I am confident that not ONE car dealer in the entire San Diego area would substantiate a complaint like this as being reasonable.

Sincerely,

Owner

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID 9852018, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Ever since I bought the car my kids have driven 17,000 miles over 3 years, that is ~5,500 miles per year, very few

miles.

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Description: Auto & Truck Brokers

Address: 136 B Ave, Coronado, California, United States, 92118

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