Corporate Turnaround

We don't have any record of a refund request being made by this clientThe last communication that we had with them was October 13, where they were going to send paperwork to us regarding their debtsWe will contact them this week and attempt to resolve their concerns

This is absolutely
false I did talk to Timothy on 10/13/and he told me that I loose my money if I didn't use it and that they didn't have to honor me going on hold before He was going to ask management about if they would honor and let me use my own money I was extremely concerned about this attitude and called him saying I didn't want to proceed He didn't respond, except in email (which I have a copy of) saying that after much review they had decided to honor giving me access to the money I had spent to have them help me I thought it was extremely poor business practices I left him a message daily on 14th-17th of October and again daily the week of the 20-24th of October I have a call log and can provide times Just like the first time I attempted to work with them in 2013, they went silent when I tried to hold/cancel I paid them money for a service that they have not completed and are in breach of contract for not responding to my communication

I have to say that I am completely surprised that this client has filed a complaint with the Revdex.com. [redacted] executed a contract on behalf of [redacted] on 3/20/2012. The dollar figures that he states in his complaint are completely wrong. [redacted] funded $73,786.00 between 3/20/2012 and...

10/15/2014 not the $100,000 that he claims. Additionally we remitted $44,352.38 to creditors as per the terms of the settlement agreements that we negotiated on behalf of [redacted] The client ceased funding the program as of 10/15/2014. We attempted to contact the client more than 12 times between October 2014 and April 2015 and never recevied a response. It was at that time that we sent a letter to the client with a demand for fees due to us for the work that we did on behlaf of [redacted] At no time during the more than 2 1/2 years of being a client did [redacted] express any dissatisfaction with the services provided. Prior to the clients breach of contract we had successfully rersolved more than $337,000 of the companies debt resulting in savings in excess of $210,000. Included in this was a debt of $308,368 owed to [redacted] who had the ability to take over the dental practice. We were able to get them to agree to settle for $125,000 payable over 5 years. We made payments on this settlement for 13 months, the final payment coming after the client stopped funding the restructuring. We did everything that we said that we would do and if not for the clients actions all of his debt would have been resolved. At the time of the breach we had resolved $337,000 of the $346,000 in debt that the company had given us to restructure. It is my belief that the client is simply trying to get out of their obligation to pay our company for the work that we performed and is using the Revdex.com to assist them in their attempt to do that.

Mr. [redacted]s response does not do anything to refute the amount of work done on the behalf of Corporate Turnaround for his company. As you can see in the documents att[redacted]ed he executed our bus[redacted]s to bus[redacted]s contract. The copy of the check that is included shows that it it a bus[redacted]s account, not a personal account. I have included 2 of the Creditor Submission Forms, one of which was the office lease for his compan,y and the other is one of the credit cards submitted for restructuring. As you can see from the bottom portion of the form Mr. [redacted] certifies that the debt was incurred for bus[redacted]s purposes. Has Mr. [redacted] told us that the debt that he was subimttting was personal in nature we would not have accepted that debt into our program. I would also like to point out that Mr [redacted]'s response is nearly identical to the letter that we received from his attorney in January 2014. I have also included my response which was referenced in my earlier reply.It would appear that Mr. [redacted] is  attempting to use the Revdex.com to pressure us to refund money to him that his attorney has already realized is not recoverable per contract. We fulfilled the terms of the contract fully. In the interest of resolving this amicably we would be willing to resume work on restructuring the bus[redacted]s debts of A[redacted]. Any fees previosuly earned would be reversed and our negotiation efforts would commence provided that the company commenced funding the program as per the terms of the contraxt.

We left a message for them on 5/4 attempting to arrange a refund. We have yet to receive a response to that message.

We don't have any record of a refund request being made by this client. The last communication that we had with them was October 13, 2014 where they were going to send paperwork to us regarding their debts. We will contact them this week and attempt to resolve their concerns.

I am rejecting this response because:
First, and foremost, the Debt Restructuring Agreement (DRA) was signed only by [redacted] Corp. dba [redacted]. Neither me nor my wife executed the agreement and the terms are not enforceable as to the non-signators. Also the payments which were made under the terms of the agreement were made by me personally and related to personal credit card debts, as opposed to corporate debts, which the parties had accumulated. Consequently, unless there is another signed version floating around, the agreement is only effective as to A[redacted]. Effectively, the terms surrounding Corporate Turnaround’s compensation and cancellation policy, which are unconscionable and against public policy, are not enforceable as to Me and my wife.Of pertinent part, the agreement states that CT will earn 35% of any amounts which are considered “inactive debts”. Aside from the fact that A[redacted] has no credit card “debts” (See Creditor Summary – which are all personal debts), the fact that CT will earn 35% of debts which are not pursued by the creditor is unconscionable. CT cannot take credit for a creditor’s independent evaluation of collectability of a debt and decision not to pursue a debtor under these circumstances. Essentially the debt of a creditor that simply decides it is not economical to pursue a debtor (which happens quite frequently), can hardly be deemed an “earned” settlement by CT.  Equally unfair, the agreement states, that if I (i.e. Afarand) cancels the agreement CT will be entitled to 2% of the amount owed to creditors for e[redacted] and full partial month in the program.This is not only an unconscionable penalty, but could also be deemed an illegal interest rate. Effectively under these circumstances the client would owe CT $3200 per month ($160,000 x 2%) from August to date should it cancel the DRA, usurping the entire proceeds the client has on deposit with CT. Lastly, the agreement provides for a full forfeiture of all fees [redacted] has paid under the agreement (which were intended as settlement proceeds and paid in trust) in the event that the client cancels before “submitting” to creditors. Although the term “submit” is not defined, in the agreement, I would imagine that CT has not submitted any creditors at this point in time. Notwithstanding, the law abhors a forfeiture. For CT to keep all of the money paid to date, earmarked by troubled debtors for repayment of their debts, in the event of a cancellation is an illegal and unconscionable forfeiture.  In closing, demand is herein made for refund of all monies you have on deposit from Me. 
Regards,
A.  [redacted]

Mr. [redacted] contacted us on August 10th 2013 looking for assistance with past due bus[redacted]s debt owed by his company [redacted]. Mr. [redacted] had several discussions with Scott K[redacted] regarding the services provided by our company and a full explanation...

of the terms of the contract between 8/10 & 8/13. At that point, in his capacity as President of the company, he executed our Debt Restructuring Agreement. Mr. [redacted]s claim that he was pressured to sign the contract right away is simply not true. Mr. [redacted] signed this agreement of his own volition after reviewing the entire contract, including all fees, line by line with one of our employees. At no time during this process, nor during the nearly 6 months that we worked on the account, did Mr. [redacted] raise any objections with the termsof the contract.The cancellation provision was fully explained to Mr. [redacted] prior to the execution of the contract. This account was serviced by 11 employees whoresponded to and/or initiated 50 emails and 36 phone calls. We sent 36 letters to creditors and discussed/presented 73 offers of settlement andprocessed/reviewed 29 faxes.   The funds that were retained upon cancellation are fair and reasonable compensation considering the resources expended working onbehalf of A[redacted] right up until the cancellation request was made.I would also like to add that we were contacted by an attorney representing A[redacted] and Mr. [redacted] nearly 15 months ago with the same request for a refund of funds. Afdter explaining the terms of the contract and illustrating the amount of work that went into servicing the account we never heard back from either the attorney nor Mr. [redacted]. It would appear that Mr. [redacted] used our negotiation efforts and decided to work directly with the creditors in an attempt to avoid paying our fees.Lastly I would like to point out that as per the terms of the contract we are still owed $2,935.78 yet have made no attempt to collect the fee that we are entitled to.

Allstar Meat Co

I contacted CT in Januarary 2017 to help resolve some business debt. After a couple of months of joining the program, I was really having a hard time with making the payments and was on the verge of bankruptcy. I was told that I could cancel at anytime, and when I did, I asked for a refund. They had not paid any money towards any of my creditors, and was told I would not be receiving any refund due to work completed. I was sent a client report stated the amount CT offered the creditor. I don't think that CT should have taken all of my money for the 3 months I was in the program. I am very disappointed and hurt. and to say that all the money went towards fee's, I feel like I was robbed. I wish I had research this company more now that I see all the complaints they have basically saying the same thing. They shouldn't be allowed to continue to do this to people that are trying to save their businesses. I am asking for full refund!

Review: I contacted Corporate Turnaround on November 2013 when I was having trouble paying my bus[redacted]s debt.

I spoke with Scott K[redacted] which is a Financial Solutions Consultant at Corporate Turnaround.

He said we will help you by:

* Satisfy creditors while paying what you can afford monthly.

* Stretch your bus[redacted]s debt out over time and/or reduce it.

* Spend less time dealing with creditors, collection agencies and attorneys.

* Keep your bus[redacted]s open and avoid bankruptcy.

We’ve been in touch several times a day and I always asked him if I could opt out of their program if I wanted to and he said that I was under no obligation to stay with them.

I wanted to think about it and look into this whole debt consolidation bus[redacted]s, but he was very insistent that I sign the contract right away and that I could quit at any time!

He told me that they had recently negotiated with the exact creditors for 5% of the total balance owed.

This convinced me to sign the contract and start the [redacted] debits.

Then he asked me to make [redacted] for amount of $3,200 each month in order to build up a balance in an account they held that was to pay settlements in the future.

I was in pressure of paying interest and instalments to my creditors and he said, just stop paying them and we will handle it.

Then creditors start to call me every single day and nights!

Corporate Turnaround made a ridiculous webpage as my online control panel which shows my status.

There is only my payments thru [redacted] each month along with some notes that says we are negotiating with this and that, stated on that panel.

They represent Tomas C[redacted] as the point of contact but he didn't do anything for me.

Also I had emails from Daniel H[redacted] the President and COO.

Finally the big guy ADAM L[redacted] started to be my account manager and my only contact in corporate turnaround.

I asked Adam to send me some evidences which will prove that they are already in touch and negotiating with the creditors and they ignored my request...Desired Settlement: they should refund $16,500 plus attorney fees and all other damages they've caused.

Business

Response:

Mr. [redacted] contacted us on August 10th 2013 looking for assistance with past due bus[redacted]s debt owed by his company [redacted]. Mr. [redacted] had several discussions with Scott K[redacted] regarding the services provided by our company and a full explanation of the terms of the contract between 8/10 & 8/13. At that point, in his capacity as President of the company, he executed our Debt Restructuring Agreement. Mr. [redacted]s claim that he was pressured to sign the contract right away is simply not true. Mr. [redacted] signed this agreement of his own volition after reviewing the entire contract, including all fees, line by line with one of our employees. At no time during this process, nor during the nearly 6 months that we worked on the account, did Mr. [redacted] raise any objections with the termsof the contract.The cancellation provision was fully explained to Mr. [redacted] prior to the execution of the contract. This account was serviced by 11 employees whoresponded to and/or initiated 50 emails and 36 phone calls. We sent 36 letters to creditors and discussed/presented 73 offers of settlement andprocessed/reviewed 29 faxes. The funds that were retained upon cancellation are fair and reasonable compensation considering the resources expended working onbehalf of A[redacted] right up until the cancellation request was made.I would also like to add that we were contacted by an attorney representing A[redacted] and Mr. [redacted] nearly 15 months ago with the same request for a refund of funds. Afdter explaining the terms of the contract and illustrating the amount of work that went into servicing the account we never heard back from either the attorney nor Mr. [redacted]. It would appear that Mr. [redacted] used our negotiation efforts and decided to work directly with the creditors in an attempt to avoid paying our fees.Lastly I would like to point out that as per the terms of the contract we are still owed $2,935.78 yet have made no attempt to collect the fee that we are entitled to.

Consumer

Response:

I am rejecting this response because:

First, and foremost, the Debt Restructuring Agreement (DRA) was signed only by [redacted] Corp. dba [redacted]. Neither me nor my wife executed the agreement and the terms are not enforceable as to the non-signators. Also the payments which were made under the terms of the agreement were made by me personally and related to personal credit card debts, as opposed to corporate debts, which the parties had accumulated. Consequently, unless there is another signed version floating around, the agreement is only effective as to A[redacted]. Effectively, the terms surrounding Corporate Turnaround’s compensation and cancellation policy, which are unconscionable and against public policy, are not enforceable as to Me and my wife.Of pertinent part, the agreement states that CT will earn 35% of any amounts which are considered “inactive debts”. Aside from the fact that A[redacted] has no credit card “debts” (See Creditor Summary – which are all personal debts), the fact that CT will earn 35% of debts which are not pursued by the creditor is unconscionable. CT cannot take credit for a creditor’s independent evaluation of collectability of a debt and decision not to pursue a debtor under these circumstances. Essentially the debt of a creditor that simply decides it is not economical to pursue a debtor (which happens quite frequently), can hardly be deemed an “earned” settlement by CT. Equally unfair, the agreement states, that if I (i.e. Afarand) cancels the agreement CT will be entitled to 2% of the amount owed to creditors for e[redacted] and full partial month in the program.This is not only an unconscionable penalty, but could also be deemed an illegal interest rate. Effectively under these circumstances the client would owe CT $3200 per month ($160,000 x 2%) from August to date should it cancel the DRA, usurping the entire proceeds the client has on deposit with CT. Lastly, the agreement provides for a full forfeiture of all fees [redacted] has paid under the agreement (which were intended as settlement proceeds and paid in trust) in the event that the client cancels before “submitting” to creditors. Although the term “submit” is not defined, in the agreement, I would imagine that CT has not submitted any creditors at this point in time. Notwithstanding, the law abhors a forfeiture. For CT to keep all of the money paid to date, earmarked by troubled debtors for repayment of their debts, in the event of a cancellation is an illegal and unconscionable forfeiture. In closing, demand is herein made for refund of all monies you have on deposit from Me.

Regards,

A. [redacted]

Business

Response:

Mr. [redacted]s response does not do anything to refute the amount of work done on the behalf of Corporate Turnaround for his company. As you can see in the documents att[redacted]ed he executed our bus[redacted]s to bus[redacted]s contract. The copy of the check that is included shows that it it a bus[redacted]s account, not a personal account. I have included 2 of the Creditor Submission Forms, one of which was the office lease for his compan,y and the other is one of the credit cards submitted for restructuring. As you can see from the bottom portion of the form Mr. [redacted] certifies that the debt was incurred for bus[redacted]s purposes. Has Mr. [redacted] told us that the debt that he was subimttting was personal in nature we would not have accepted that debt into our program. I would also like to point out that Mr [redacted]'s response is nearly identical to the letter that we received from his attorney in January 2014. I have also included my response which was referenced in my earlier reply.It would appear that Mr. [redacted] is attempting to use the Revdex.com to pressure us to refund money to him that his attorney has already realized is not recoverable per contract. We fulfilled the terms of the contract fully. In the interest of resolving this amicably we would be willing to resume work on restructuring the bus[redacted]s debts of A[redacted]. Any fees previosuly earned would be reversed and our negotiation efforts would commence provided that the company commenced funding the program as per the terms of the contraxt.

Review: I am a small Bowling Center. When the economy went bad my business was hurt badly. The unemployment in my area went above 17%. Entertainment was one of the first things people cut out. It got to the point I could no longer meet my obligations. Rather than file bankruptcy I contacted Corporate Turnaround for help. They told me that they could get me thru these rough times. I gave them a list of my debts and they set up a payment plan. I paid them $750 per week. They were to negotiate with my debtors and take care of the payments to them. A couple of my debtors contacted me and refused to work with them. One of them being my landlord. My landlord threatened to evict me. I gave Turnaround this information and we put my payments on hold until I found out what my landlord was going to do. He ended up doing nothing. Turnaround has done nothing since. I tried to contact them several times and all I got was an email my account was on hold. I have tried to get them to return my money (approximately $8,800) and was told it is not refundable. They tried to tell me my account was terminated but the emails I have it was put on hold. Turnaround has done nothing to pay the debtors that I turned into them for payment. I am asking for the return of my money they are holding and I will take care of it myself. If nothing is done I am also going to report them to the New Jersey attorney general.Desired Settlement: I wish for complete refund. They have subtracted some costs for mailings etc and left a balance of $8,800. I wish for that balance to be refunded. They did not live up to their end of the contract and I feel they broke the contract by not paying my debtors.

Business

Response:

[redacted] Family Entertainment became a debt restructuring client of Corporate Turnaround (CT) on September 30, 2011. The contract that was executed by Mr. [redacted]

as Owner on behalf of the company required that they make weekly payments to go towards paying their creditors as well as fees to be earned as

per the terms of the contract. The client ceased funding the program on December 29,2011 thereby breaching the terms of the agreement.

Despite this breach we continued to work on their behalf in an attempt to resolve their debt problems. Between 12/29/2011 and 5/14/2012 we attempted to

communicate with the client more than 20 times. Most of our communication attempts went unanswered. On April 11, 2012 we did speak with the client and

discussed resuming the funding necessary for CT to resolve the outstanding debt of [redacted] Family Entertainment. After an additional five phone calls went

unanswered a decision was made to terminate the contract as a result of the breach.

On 5/18/2012 we recieved an email from client acknowledging that he had not been good about returning our repeated phone calls. We left an additional 3 phone

messages for the client after this email all of which went unanswered.

On 7/9/12 we received another email from the client, 6 weeks after our last message. We responded with an email on 7/9/12 once again asking the client to call us.

An additional 2 phone messages were left for the client without a return call.

Although we were not successful in resolving the debt of [redacted] Family Entertainment that was in no part due to a lack of effort on our part.

All funds that have been retained by CT were done so in accordance with the terms of the contract. We are currently attempting to contact the client in

an attempt to resolve this amicably. We are hopeful that they will be more timely in their responses so that we may resolve this to the satisfaction of both parties.

Consumer

Response:

I am rejecting this response because:

I stopped making payments to Corporate Turnaround upon their suggestion to do so at the time. I am not always able to answer calls at the time and rely on messages. I tried to respond as much as possible and left messages for them that went unanswered. The last communication from them was right after hurricane Sandy. I was told their computers and service was down and they would get back to me after everything was up and running. That was the last I heard anything from them. I have been out of the state for the last week and just returned and have had no meesages or communication from them. I would like to get this settled as much as they would but I would also like to have my money back. I am willing to work out something with them.

Business

Response:

The client states that they rejected our response because we suggtested that he stop making payments to our company. After reviewing our records I am unable to find any notation of anyone in our company making that suggestion. We would like to resolve this amicably. We would be willing to accept them back into the program and waive the previously applied termination fees provide that they resume funding

Review: Salesperson lied about charges, I was told the money that was being debited from my checking account was being collected to pay off my business debt. In fact all of the funds collected was their "fee" for sending out form letters to my creditors. I was told that I could quit at any time and that I would only be charged 2% of my total debt owed the creditors. In fact they were charging me 2% "monthly" for their fees. After 2 months, they took $1820.00 from me and ZERO was paid to my creditors. When I asked for a refund I was told by [redacted] that I actually owed more than was collected by he would settle the account for the full amount I had in my plan account. This is so unbelievable that a company can get away with this type of unethical behavior. I also find it very hard to believe that the Revdex.com has given them an A+ rating. I see that they have had other complaints, but still a A+ rating. They need to be investigated by regulators, I believe their practices are fraudulent.Desired Settlement: I want this company to be exposed for the unethical and fraudulent activity. I want a full refund since I benefited ZERO from anything they claim they did.

Business

Response:

On October 24, 1013 Mr.[redacted],as [redacted], executed a debt restructring contract with our company. Prior to the contract being executed our sales person reviewed the contract in it's entirety, line by line, including how and when fees are charged. [redacted] submitted 10 creditors for restructurig totaling $46,183.50 in debt. On Thursday December 26, 2013 we received an email from Mr. [redacted] stating that he was not going to be able to continue with our program. In the email he acknowledged that he was charged, as per the terms of the contract, $750 in listing fees for the 10 creditors listed and requested that we return the balance of $1,070. Mr. [redacted] was reminded of the cancellation provision that he agreed to when he contracted for our services in October. Mr. [redacted] has claimed that it was his understanding that the cancellation clause was a one time charge was 2% of the amount of debt being restructured.

It is clearly noted in the contract that the charge is 2% of the amount of debt being restructured for each month that he reamins a client of ours. Mr. [redacted] claims of fradulent and deceitful behavior are completely unwarranted. We performed exactly as promised and did nothing to mislead him. In the interest of resolving this amicably I would be willing to reduce the cancellation fee to what Mr. [redacted] has stated he believed it was (one time 2% of the submitted debt) and refund any remaining funds.

Resptfully yours,

President & COO

Review: I contacted corporate turnaround a year ago to do business debt relief. after summiting creditors info to them, I agreed to let them withdraw 750.00 per week to pay these creditors from business bank account. December, 2013 I stopped the ach withdrawals after learning they did not pay anything to any creditors and did not settle any amount to any creditors. At that time I found a Bankruptcy Lawyer and decided to go that route instead. when I asked corporate turnaround for my money back they told me they would give back 3000.00 of the 14,500.00 they withdrew from business account. My lawyer called them to negotiate, but they stood on that amount before mention. I still get calls and letters from these creditors to this day. corporate turnaround told me it was their fee (30%) for saving me the money creditors wrote off. I feel this is unfair and unjust business practice, since they did not agree to any terms or payments to any creditors. I hope you (Revdex.com) will help me resolve this issue with this company. I do not mind paying them for their time, but, charging 11,500.00 for a few phone calls which did not produce any positive results is borderline criminal in my opinionDesired Settlement: I desire the opposite they offered

3000.00 for their time

11,500 back to my business

Business

Response:

The fees that have been assessed to [redacted] are valid as per the terms of the contract that Mr. [redacted] exectued as President of the Corporation. In the interest of resolving this amicably we will contact Mr. [redacted] and attempt to negotiate a mutually acceptable resolution.

Consumer

Response:

I am rejecting this response because:

ON TERMS OF THE CONTRACT FEE IS VALID IF YOU SAVE CLIENT MONEY, BUT CORPORATE TURNAROUND SIMPLY MADE PHONE CALLS AND NONE OF THE CREDITORS AGREED TO ANY TERMS, NO PAYMENTS WERE EVER MADE. CREDITORS WILL SIMPLY PASS ON TO THIRD PARTY COLLECTIONS WRITING OFF THEIR BOOKS. CORPORATE TOURAROUND DID NOT SAVE ME ANY MONEY BY THEIR SERVICES. THEY ALSO TOLD ME THAT CREDITORS WOULD SEND ME 1099 FORM TO SHOW MONEY WAS SAVED ME SO I CAN FILE ON TAXES BUT NEVER RECEIVED ANY FORMS. I AM WILLING TO GIVE A FEE FOR THE PHONE WORK THEY DID BUT NOT A FEE FOR SAYING THEY SAVE ME MONEY WHICH THEY DID NOT. THEY KNOW CREDITORS WILL STOP COLLECTION TATICS AND PASS IT ON TO NEXT COLLECTOR.

[redacted]

Business

Response:

We have made several attempts to contact the client since his last response yet he has failed to return any of our calls or emails. We performed exactly as we represented to the client. When the client decided to terminate the contract on 1/30/2014 he thanked us for all that we had done for his business. Contractually we are owed money by the client based upon the work performed during their time as a client of ours. In the interest in resolving this amicably we are willing to offer a final refund of $4,000.

Consumer

Response:

I am rejecting this response because: first of all, I did not thank them for anything, because they did not do anything for me.contractually, they did not perform anything. they are suppose to save me money, but, did not save me anything. all the debt owed is still owed to creditors.therefore the offer they are making is ridiculous. I think that they keep 4000.00 is more than fair for they little work they have done.

Review: I am [redacted] the ower of Brite Dental, [redacted]. I was starting to use the Corporate Turnaround service beginning 2012 and have been paying them every week through autopayment! I paid them almost approximately $100,000 until My business closed due to the eviction from the landlord on Oct. 1st, 2014. After that, three months later, the CEO from that company had sent an mail and it was forwarded to my new address at La Mirada, CA stating that he is going to charge $78,000 for their sevice abd arguing that they have successfully saved me from all my creditors, which was complete lie since they only paid two creditors in the amount of $12,000 and nothing had neen settleded. I called him, COO right away and left a message saying I completely disagree with his fee and asked him to call me back but no one called so far and no email or mail!

I still got a phone call from all those creditors and my credit completely destroyed!

I am asking full refund on my name, [redacted].

This company can contact me on my email ([redacted])

My house address is [redacted] Send the check to my house!Desired Settlement: Full refund!

Check on my name delivered to my home address!

Business

Response:

I have to say that I am completely surprised that this client has filed a complaint with the Revdex.com. [redacted] executed a contract on behalf of Brite Dental on 3/20/2012. The dollar figures that he states in his complaint are completely wrong. Brite Dental funded $73,786.00 between 3/20/2012 and 10/15/2014 not the $100,000 that he claims. Additionally we remitted $44,352.38 to creditors as per the terms of the settlement agreements that we negotiated on behalf of Brite Dental. The client ceased funding the program as of 10/15/2014. We attempted to contact the client more than 12 times between October 2014 and April 2015 and never recevied a response. It was at that time that we sent a letter to the client with a demand for fees due to us for the work that we did on behlaf of Brite Dental. At no time during the more than 2 1/2 years of being a client did [redacted] express any dissatisfaction with the services provided. Prior to the clients breach of contract we had successfully rersolved more than $337,000 of the companies debt resulting in savings in excess of $210,000. Included in this was a debt of $308,368 owed to Wells Fargo Practice Solutions who had the ability to take over the dental practice. We were able to get them to agree to settle for $125,000 payable over 5 years. We made payments on this settlement for 13 months, the final payment coming after the client stopped funding the restructuring. We did everything that we said that we would do and if not for the clients actions all of his debt would have been resolved. At the time of the breach we had resolved $337,000 of the $346,000 in debt that the company had given us to restructure. It is my belief that the client is simply trying to get out of their obligation to pay our company for the work that we performed and is using the Revdex.com to assist them in their attempt to do that.

Review: I reached out to corporate turn 2 years ago as I was drowning in the problems of losing my business and trying to decide what to do. I was a little nervous about their if their program would be right for me, but trusted in what they told me. I even weighed in their former Revdex.com complaints. I started talking with Timothy, whom I assume was sales. We completed the first payment and filled out the contract to get things going. At the time that we were starting this, my ex husband was diagnosed with cancer. We kept having to put things on the back burner while we dealing with his health related issues. After Timothy, I was given to Adam to start putting hardship info together. I wrote a letter about why my business started to fail, the cancer and the loss of employment of my ex (we were together at the time). His health got very bad and I had to request to go on hold. I was told this wouldn't be a problem. A year later, I reached out to the team and told them I was ready to re-instigate. I had already paid them money to start me so I requested what I needed to do to get going again. I was told that they may not be able to credit my own money back to my account because I went on hold. I had to send the all my info about them allowing it and suddenly, they stopped communicating with me all together. I sent them emails, contacted them many times via phone leaving voice mails and have never heard back from them. They took a voided check and debited my first $1100 payment from me, allowed me to go on hold and then used the "hold" status as the reason they didn't have to provide me service. No small business should be duped into thinking that this company has the right intentions. I paid a lot of money and got absolutely nothing in return!Desired Settlement: This company did NOTHING for the money that they withdrew from my account. They used their own approval of my hold as a tool to keep my initial payment. That is tricky and manipulative. I want a refund of the money that they kept while refusing to actually help me.

Business

Response:

We don't have any record of a refund request being made by this client. The last communication that we had with them was October 13, 2014 where they were going to send paperwork to us regarding their debts. We will contact them this week and attempt to resolve their concerns.

Consumer

Response:

This is absolutely false. I did talk to Timothy on 10/13/2014 and he told me that I loose my money if I didn't use it and that they didn't have to honor me going on hold before. He was going to ask management about if they would honor and let me use my own money. I was extremely concerned about this attitude and called him saying I didn't want to proceed. He didn't respond, except in email (which I have a copy of) saying that after much review they had decided to honor giving me access to the money I had spent to have them help me. I thought it was extremely poor business practices. I left him a message daily on 14th-17th of October and again daily the week of the 20-24th of October. I have a call log and can provide times. Just like the first time I attempted to work with them in 2013, they went silent when I tried to hold/cancel. I paid them money for a service that they have not completed and are in breach of contract for not responding to my communication.

Business

Response:

We left a message for them on 5/4 attempting to arrange a refund. We have yet to receive a response to that message.