My 2:pm Appointment was for a NH state safety inspection.I checked in with the service manager and gave him my keys and car information and went into the waiting area while I waited for my car to be inspected.The service manager did say they were running a little behind.After 1/hrs the service manager came to the waiting room and asked if I gave him the keys? I couldn't believe it, they didn't get to the inspection after 2-1/hrs.After 15mins on the lift they called me out to the service bay area and said my car had failed the inspection for bad front brakes and dry rotted tires.This was true ! My complaint is : They knew I was going to be waiting for my car and I did make an appointment for 2:00pm.All said and done, it took hrs of my time to do a safety inspection that only really took minutes to do and then a price quote of $Approxfor tires and front brakes.Totally ridiculous.I will never do business with these people again
My 2:00 pm Appointment was for a NH state safety inspection.I checked in with the service manager and gave him my keys and car information and went into the waiting area while I waited for my car to be inspected.The service manager did say they were running a little behind.After 2 1/2 hrs the service manager came to the waiting room and asked if I gave him the keys? I couldn't believe it, they didn't get to the inspection after 2-1/2 hrs.After 15mins on the lift they called me out to the service bay area and said my car had failed the inspection for bad front brakes and dry rotted tires.This was true ! My complaint is : They knew I was going to be waiting for my car and I did make an appointment for 2:00pm.All said and done, it took 3 hrs of my time to do a safety inspection that only really took 30 minutes to do and then a price quote of $1200.00 Approx. for 4 tires and 2 front brakes.Totally ridiculous.I will never do business with these people again.
My 2:pm Appointment was for a NH state safety inspection.I checked in with the service manager and gave him my keys and car information and went into the waiting area while I waited for my car to be inspected.The service manager did say they were running a little behind.After 1/hrs the service manager came to the waiting room and asked if I gave him the keys? I couldn't believe it, they didn't get to the inspection after 2-1/hrs.After 15mins on the lift they called me out to the service bay area and said my car had failed the inspection for bad front brakes and dry rotted tires.This was true ! My complaint is : They knew I was going to be waiting for my car and I did make an appointment for 2:00pm.All said and done, it took hrs of my time to do a safety inspection that only really took minutes to do and then a price quote of $Approxfor tires and front brakes.Totally ridiculous.I will never do business with these people again
My 2:00 pm Appointment was for a NH state safety inspection.I checked in with the service manager and gave him my keys and car information and went into the waiting area while I waited for my car to be inspected.The service manager did say they were running a little behind.After 2 1/2 hrs the service manager came to the waiting room and asked if I gave him the keys? I couldn't believe it, they didn't get to the inspection after 2-1/2 hrs.After 15mins on the lift they called me out to the service bay area and said my car had failed the inspection for bad front brakes and dry rotted tires.This was true ! My complaint is : They knew I was going to be waiting for my car and I did make an appointment for 2:00pm.All said and done, it took 3 hrs of my time to do a safety inspection that only really took 30 minutes to do and then a price quote of $1200.00 Approx. for 4 tires and 2 front brakes.Totally ridiculous.I will never do business with these people again.