Costa Azul

Sent: Thursday, May 21, 3:PM To: drteam Subject: Dispute ID# [redacted] To Whom It May Concern, We received complaint # [redacted] I've attached two list that we have received in June and AugustIf the homeowner would update what is not finished on those two list, we would be glad to go complete the itemsPlease have them call our office to schedule time and workWe need them to contact Veronica at [redacted] so the request does not get lost in the shuffleWe will make every effort to expedite there request and solve the issue Thank You, -- Veronica [redacted] GreatHouse Construction [redacted]

Revdex.com: I have requested that the owner of Greathouse Construction, (whom is also the builder we did business with) come to do the walk thru of our home as his said he would doThis was the agreement he made with us when we decided to build with themWe have proved the list to them several timesAs they did come to repair some items, they should know what remains to be repaired I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint [Provide details of why you are not satisfied with this resolution.] Regards,

May 27, 2015
 
RevDex.com
 
Re: Complaint
#[redacted]
 
We have
requested for the two list to be combined into one list so that we can make
sure we haven’t over looked any of homeowners  concerns.  Walk thru of the home has been done several
times, George [redacted], Michael [redacted] and Chad [redacted] went thru the home with
the homeowners back in 2012 and  2013. It
wasn’t till 2014 we received the lists from the homeowners with the items that
need attention.  If the homeowners would
like for us to do another walk thru with the list that they provided in 2014 we
can arrange that to be done with George [redacted] who is our Field Supervisor or
with Michael [redacted], Vice President of Greathouse Construction.  Chad [redacted] is the president of the company
but he is no longer involved with the everyday activities and is not available
to assist in this matter. Greathouse Construction would like to get this matter
resolved and untimely make the Homeowners happy.  Sincerely,Veronica [redacted]GreatHouse Construction[redacted]

Sent: Thursday, May 21, 2015 3:41 PM To: drteam Subject: Dispute ID#[redacted]   To Whom It May Concern,   We received complaint #[redacted]. I've attached two list that we have received in June and August. If the homeowner would update what is not finished on those two list, we would be glad...

to go complete the items. Please have them call our office to schedule time and work. We need them to contact Veronica at [redacted] so the request does not get lost in the shuffle. We will make every effort to expedite there request and solve the issue.     Thank You,  -- Veronica [redacted] GreatHouse Construction [redacted]

Revdex.com:
I have requested that the owner of Greathouse Construction, (whom is also the builder we did business with) come to do the walk  thru of our home as his said he would do. This was the agreement he made with us when we decided to build with them. We have proved the list to them several times. As they did come to repair some items, they should know what remains to be repaired. 
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
[Provide details of why you are not satisfied with this resolution.]
Regards,