Please accept my sincerest apologizes regarding your order mentioned aboveWe ship customer orders via USPS, which does not provide us tracking capabilities and can take between and business daysIn the event a customer does not receive an order in this timeframe, we re-ship the products via ***.We experienced a blizzard in our area which caused us to close our offices from January 22" through January 26" of this yearYour order, and subsequent inquiries, were caught up in processing during this time frame.I understand you have requested a full refund rather than re-shipment of the productsWe have honored your request by processing a full refund to your credit card today.Again, I do apologize for the delays in shipping as well as in our customer serviceresponse timeShould you have any further questions regarding this order, please feel free to contact me directly at ###-###-####.Sincerely,Katy M [redacted] CFO & Director of Operations
Please accept my sincerest apologizes regarding your order mentioned above. We ship customer orders via USPS, which does not provide us tracking capabilities and can take between 5 and 10 business days. In the event a customer does not receive an order in this timeframe, we re-ship the products via...
[redacted].We experienced a blizzard in our area which caused us to close our offices from January 22" through January 26" of this year. Your order, and subsequent inquiries, were caught up in processing during this time frame.I understand you have requested a full refund rather than re-shipment of the products. We have honored your request by processing a full refund to your credit card today.Again, I do apologize for the delays in shipping as well as in our customer serviceresponse time. Should you have any further questions regarding this order, please feel free to contact me directly at ###-###-####.Sincerely,Katy M[redacted] CFO & Director of Operations
Please accept my sincerest apologizes regarding your order mentioned aboveWe ship customer orders via USPS, which does not provide us tracking capabilities and can take between and business daysIn the event a customer does not receive an order in this timeframe, we re-ship the products via ***.We experienced a blizzard in our area which caused us to close our offices from January 22" through January 26" of this yearYour order, and subsequent inquiries, were caught up in processing during this time frame.I understand you have requested a full refund rather than re-shipment of the productsWe have honored your request by processing a full refund to your credit card today.Again, I do apologize for the delays in shipping as well as in our customer serviceresponse timeShould you have any further questions regarding this order, please feel free to contact me directly at ###-###-####.Sincerely,Katy M [redacted] CFO & Director of Operations
Please accept my sincerest apologizes regarding your order mentioned above. We ship customer orders via USPS, which does not provide us tracking capabilities and can take between 5 and 10 business days. In the event a customer does not receive an order in this timeframe, we re-ship the products via...
[redacted].We experienced a blizzard in our area which caused us to close our offices from January 22" through January 26" of this year. Your order, and subsequent inquiries, were caught up in processing during this time frame.I understand you have requested a full refund rather than re-shipment of the products. We have honored your request by processing a full refund to your credit card today.Again, I do apologize for the delays in shipping as well as in our customer serviceresponse time. Should you have any further questions regarding this order, please feel free to contact me directly at ###-###-####.Sincerely,Katy M[redacted] CFO & Director of Operations