[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed] They are responsible from contacting usI emailed the issue to one of the execs I will email this to the entire boardThis is a situation where Tom was attacked and he was not attended medically but rather harassedI am a prof of economics of years, this is not a matter that I could just leave aloneThe amount which I paid for needs a reimbursement and I need a clear explanation of the behaviorI need arbitration i.eRevdex.com to over see the matter as such I am not interested in emailing you in addition CFP bureau will also receive a reportDR [redacted] Complaint: I am rejecting this response because: Regards, [redacted] ***
As previously mentioned, we have submitted a claim to our insurance carrier to review your request. The adjuster, Jacob Heitz, from Zurich insurance will be reaching out to you. You may also reach out to MrHeitz as well. For your reference, the claim # is 9***. MrHeitz's contact information is as follows:
Phone: ###-###-####
***@zurichna.com
Please do not hesitate to reach out to me directly if you need assistance in reaching Mr***. My phone is ###-###-#### and my email is ***@pacificahotels.comWe thank you in advance for your cooperation in resolving your concerns
Thank you!
*** ***
Director of Risk Management
Pacifica Hotels
Complaint:
I am rejecting this response because:
Regards,
*** ***
We would like to be reimbursed for our stay as wellNo one likes to have their life threatened on a commercial property which is busy cutting down costs rather than monitoring an area which can cause some serious potential damagesOn top of this we were literally and very rudely asked to leave the premisesAnd never for a second we were apologized or treated with courtesyEven the language your personnel uses these individuals would be Mr ***, Mr *** and Mr *** had any decencyThis is unacceptable This vacation or rather our unfortunate stay at The Cottage Inn caused us serious agony and damageI will make this public so that no one else is exposed to this degree of abuseI wonder if such is the goal of the Pacific Group Property Management team whose members are known to my colleagues, I want to find out what they would think when a middle aged couple is treated the way they were at the mentioned premisesDid the property have ay liability on the case of course they did, did they take appropriate action no they clearly did not Best Dr ***
Dr***, We apologize for any issues that you incurred while staying at the Cottage
Inn. As you expressed, you would like to be reimbursed for medical and attorney expenses. Therefore, we have notified our insurance carrier to follow up with you on these issues and your request. Once we have the name of the assigned insurance adjuster and their contact information, we will provide that to you and that should be within the next day or two. In the meantime, please do not hesitate to reach out to me should you need assistance. My contact information is below Thank you! *** *** Corporate Director of Risk Management Pacifica Hotels *** *** *** Avenue, Suite Irvine, CA ###-###-#### direct
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed]
They are responsible from contacting us. I emailed the issue to one of the execs I will email this to the entire board. This is a situation where Tom was attacked and he was not attended medically but rather harassed. I am a prof of economics of 16 years, this is not a matter that I could just leave alone. The amount which I paid for needs a reimbursement and I need a clear explanation of the behavior. I need arbitration i.e. Revdex.com to over see the matter as such I am not interested in emailing you in addition CFP bureau will also receive a report. DR [redacted]
Complaint: 11512774
I am rejecting this response because:
Regards,
[redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed] They are responsible from contacting usI emailed the issue to one of the execs I will email this to the entire boardThis is a situation where Tom was attacked and he was not attended medically but rather harassedI am a prof of economics of years, this is not a matter that I could just leave aloneThe amount which I paid for needs a reimbursement and I need a clear explanation of the behaviorI need arbitration i.eRevdex.com to over see the matter as such I am not interested in emailing you in addition CFP bureau will also receive a reportDR [redacted] Complaint: I am rejecting this response because: Regards, [redacted] ***
As previously mentioned, we have submitted a claim to our insurance carrier to review your request. The adjuster, Jacob Heitz, from Zurich insurance will be reaching out to you. You may also reach out to MrHeitz as well. For your reference, the claim # is 9***. MrHeitz's contact information is as follows:
Phone: ###-###-####
***@zurichna.com
Please do not hesitate to reach out to me directly if you need assistance in reaching Mr***. My phone is ###-###-#### and my email is ***@pacificahotels.comWe thank you in advance for your cooperation in resolving your concerns
Thank you!
*** ***
Director of Risk Management
Pacifica Hotels
Complaint:
I am rejecting this response because:
Regards,
*** ***
We would like to be reimbursed for our stay as wellNo one likes to have their life threatened on a commercial property which is busy cutting down costs rather than monitoring an area which can cause some serious potential damagesOn top of this we were literally and very rudely asked to leave the premisesAnd never for a second we were apologized or treated with courtesyEven the language your personnel uses these individuals would be Mr ***, Mr *** and Mr *** had any decencyThis is unacceptable This vacation or rather our unfortunate stay at The Cottage Inn caused us serious agony and damageI will make this public so that no one else is exposed to this degree of abuseI wonder if such is the goal of the Pacific Group Property Management team whose members are known to my colleagues, I want to find out what they would think when a middle aged couple is treated the way they were at the mentioned premisesDid the property have ay liability on the case of course they did, did they take appropriate action no they clearly did not Best Dr ***
Dr***, We apologize for any issues that you incurred while staying at the Cottage
Inn. As you expressed, you would like to be reimbursed for medical and attorney expenses. Therefore, we have notified our insurance carrier to follow up with you on these issues and your request. Once we have the name of the assigned insurance adjuster and their contact information, we will provide that to you and that should be within the next day or two. In the meantime, please do not hesitate to reach out to me should you need assistance. My contact information is below Thank you! *** *** Corporate Director of Risk Management Pacifica Hotels *** *** *** Avenue, Suite Irvine, CA ###-###-#### direct
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed]
They are responsible from contacting us. I emailed the issue to one of the execs I will email this to the entire board. This is a situation where Tom was attacked and he was not attended medically but rather harassed. I am a prof of economics of 16 years, this is not a matter that I could just leave alone. The amount which I paid for needs a reimbursement and I need a clear explanation of the behavior. I need arbitration i.e. Revdex.com to over see the matter as such I am not interested in emailing you in addition CFP bureau will also receive a report. DR [redacted]
Complaint: 11512774
I am rejecting this response because:
Regards,
[redacted]