Coulee Region RV Center Inc

We did send her the letter on 11-20-17. She has responded and said she did receive the information she was looking for. *** *** * *** ***
Coulee Region RV Center, Inc.WCounty Road BWest Salem, WI 54669http://[email protected] Free

We did responded to her request on 10/6/17. Their trade in value of $9,000 over the phone was lowered $1,000 from the original trade value due to the undisclosed water damage. The front of the unit had water damage to the fiberglass skin that we found upon our final inspection. All trades are...

subject to final inspection before a deal can be agreed upon. Their trade value was then lowered to $8,000.  Getting us involved in an insurance claim on trade in value is not normal.   Sincerely, [redacted]
Coulee Region RV CenterW3262 Cty Road BWest Salem, WI 54669

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.The response we received from the business on 10/6/17 was in regard to a receipt for repairs, which they responded that they were not going to make.  They decided to sell the trade-in as-is without repairs.  After that response, I again responded to them with at least THREE requests for a SIMPLE LETTER, documenting the FACT that $1000.00 was decreased from our trade-in value due to water damage to the skin of the RV.  Nothing in our purchase paperwork documented that $1000.00 decrease.  Giving us a letter that states exactly what they did is a very simple and easy thing for them to resolve.  I'm not sure why they are so reluctant to take 5 minutes and simply write us a letter that states they deducted the $1000.00 off the trade in.They will not be involved in any way with our insurance claim.  They will simply be stating, in a letter, that they decreased our trade in value due to water damage.  We are not asking for anything out of line here.
Regards,
[redacted]