Counseling Associates Of Central Virginia

Tellers are not the friendliest at Stone Ave and Costco Drive Branches Hours of operation are convenient There are several branches located through out Tucson Tellers do not always do business with customers the same, the service you receive may differ from one teller to another, especially when dealing with cashiers checks that I personally received from the same local bank institution and not from an individual I informed the teller at that timeOne teller didn't put a hold on the check ($37,000.00) and the other one did ($12,300.00)This falls under training of their employees Loan interest rates are not the best rates availableI have always done better at other FCU's and Banks Pima FCU charges their members five dollars to notarize documents Pima FCU Home loans Department is very unfriendlyOur kids were buying a home after working with them they were told they didn't qualify for the loanAnother institution went the extra mile and were able to get them the loan for their new homeThe problem was due to an error in my daughter's credit report that Pima FCU failed to follow through on

1. Tellers are not the friendliest at Stone Ave and Costco Drive Branches.
2. Hours of operation are convenient.
3. There are several branches located through out Tucson.
4. Tellers do not always do business with customers the same, the service you receive may differ from one teller to another, especially when dealing with cashiers checks that I personally received from the same local bank institution and not from an individual. I informed the teller at that time. One teller didn't put a hold on the check ($37,000.00) and the other one did ($12,300.00). This falls under training of their employees.
5. Loan interest rates are not the best rates available. I have always done better at other
FCU's and Banks.
6. Pima FCU charges their members five dollars to notarize documents.
7. Pima FCU Home loans Department is very unfriendly. Our kids were buying a home after working with them they were told they didn't qualify for the loan. Another institution went the extra mile and were able to get them the loan for their new home. The problem was due to an error in my daughter's credit report that Pima FCU failed to follow through on.