Revdex.com:At this time, my complaint, ID [redacted] regarding Natasha Sandy, M.Dhas been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Please be aware this complaint was sent to wrong officeAll matters of shipments regarding products involves a separate location and team in Maryland and is related to skincare products and not patients directly treated by Dr Sandy.** *** requested products from Website after hearing a
patient mention our name on the radioThis site was customarily for our patients only however with an influx of external orders and a manufacturer delay, items were backordered and a mass email and automated call was sent out to all of those consumers who ordered productsCustomers we given options to cancel and/or receive items as they come back in stockOur records show that via different modes of communication namely telephone and via email, mixed messages were expressed by complainant for resolutionIt appears she emailed that she would want refund ( which we initially offered to all customers with backordered products) then she apparently changed suggest she would wait for product on more than one occasionThis mixed message also appears to have delivered through phone communication and the source of this complaintAs with the other consumers with clear, definitive communication, a press of a button cou ld deliver a mere $refund for products that have been "validated"that it was receivedPlease see refund provide *** Card Details Authorization Key ***Other consumers that clear requested a legitimate refund have been provided with onePlease see our refund policy on the sitePlease email above for any additional information
Revdex.com:At this time, my complaint, ID [redacted] regarding Natasha Sandy, M.D. has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
[redacted]
Revdex.com:At this time, my complaint, ID [redacted] regarding Natasha Sandy, M.Dhas been resolved (By clicking "OK", your complaint will be closed as Resolved.) Sincerely, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
Please be aware this complaint was sent to wrong officeAll matters of shipments regarding products involves a separate location and team in Maryland and is related to skincare products and not patients directly treated by Dr Sandy.** *** requested products from Website after hearing a
patient mention our name on the radioThis site was customarily for our patients only however with an influx of external orders and a manufacturer delay, items were backordered and a mass email and automated call was sent out to all of those consumers who ordered productsCustomers we given options to cancel and/or receive items as they come back in stockOur records show that via different modes of communication namely telephone and via email, mixed messages were expressed by complainant for resolutionIt appears she emailed that she would want refund ( which we initially offered to all customers with backordered products) then she apparently changed suggest she would wait for product on more than one occasionThis mixed message also appears to have delivered through phone communication and the source of this complaintAs with the other consumers with clear, definitive communication, a press of a button cou ld deliver a mere $refund for products that have been "validated"that it was receivedPlease see refund provide *** Card Details Authorization Key ***Other consumers that clear requested a legitimate refund have been provided with onePlease see our refund policy on the sitePlease email above for any additional information
Revdex.com:At this time, my complaint, ID [redacted] regarding Natasha Sandy, M.D. has been resolved.
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,
[redacted]