Countertop Solutions

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] ***

Max M [redacted] 10:AM to me [redacted] , I spoke to Susan Green about weeks ago after receiving your phone call I explained to her that all warranties on [redacted] Quartz are warranted by [redacted] [redacted] was notified about the claim about a year ago and sent out a tech to review the problem and said it was customer at faultWith that being said, they will not warrant the product and the only repair is to replaceI don’t feel that Countertop Solutions is a t fault nor obligated to replace the countertopPlease let me know if you need anything elseMax M [redacted] M [redacted] Custom Woodworking, IncIndustrial Ave NorthMaple Hts, OH 44137PH 216-581-9059FAX 216-581-9150CELL 216-780-0724EMAIL [email protected]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Regards,
[redacted]

Max M[redacted]10:41 AM to me [redacted], I spoke to Susan Green about 2 weeks ago after receiving your phone call . I explained to her that all warranties on [redacted] Quartz are warranted by [redacted]. [redacted] was notified about the claim about a year ago and sent out a tech to review the...

problem and said it was customer at fault. With that being said, they will not warrant the product and the only repair is to replace. I don’t feel that Countertop Solutions is a t fault nor obligated to replace the countertop. Please let me know if you need anything else. Max M[redacted]M[redacted] Custom Woodworking, Inc14400 Industrial Ave NorthMaple Hts, OH 44137PH 216-581-9059FAX 216-581-9150CELL 216-780-0724EMAIL [email protected]