Country Auto Sales Reviews (4)
Nov 24, 2019
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint The Unprofessional way to diagnose is the throw all the blame at the consumerI took my vehicle to West Chester Mercedes Benz and Immediately they identified the wobble/helicopter noise coming from the drive shaftThey mentioned there was a unbalance in the drive shaft that is causing the wobble noiseWhy couldn't the foreman and Mechanic at Cincinnati find this issue after times of bringing in the vehicle? Yet, you threw the consumer out the door by trusting your foreman who only knows how to change a wheel bearing? Is that all they do at Cincinnati Mercedes? Yes, I was affected and it was affecting my personal lifeI am a Mercedes Benz fan and have always been and always have driven Mercedes Benz with a passionThe fact that the vehicle wasn't purchased from Cincinnati Mercedes was likely the fact that the service department was treating me the way I was being treatedWithout properly diagnosing, you don't throw diagnosis to the consumer, only to turn around and purchase and do all the things spend over $3,and still have the issueThis is by far the worst experience I've ever hadI want $3,reimbursedProof of repair will be provided by Mercedes Benz West Chester and attached shortly Regards, [redacted]
This is a long story- I will do my best to summarize as quickly as possible. Also, as you can see, I have attached this person’s repair history so you can see how fair we have been.In mid-May Mr [redacted] brought his car to us right after he had purchased it from a Volkswagen dealership in Cleveland....
Country Auto Sales Rating