Initial Business Response /* (1000, 5, 2016/01/04) */
Country Cat used the size chart supplied by the manufacture on the helmet soldWe are very sorry to hear the customer feels it is incorrectAs the customer requested we have e-mail them a return tag to get the helmet back and we will
give a full refund as soon as the helmet arrives back to usWe have attached a copy of the return tag that was e-mailed directly to the customerThank you
Initial Consumer Rebuttal /* (2000, 7, 2016/01/08) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I received the UPS label, I am just not sure why I had to speak to people and a superviser and no one could send me a label to begin withNow just waiting for package to be received by the company so I can receive a full refund
Initial Business Response /* (1000, 5, 2016/01/04) */
Country Cat used the size chart supplied by the manufacture on the helmet soldWe are very sorry to hear the customer feels it is incorrectAs the customer requested we have e-mail them a return tag to get the helmet back and we will
give a full refund as soon as the helmet arrives back to usWe have attached a copy of the return tag that was e-mailed directly to the customerThank you
Initial Consumer Rebuttal /* (2000, 7, 2016/01/08) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I received the UPS label, I am just not sure why I had to speak to people and a superviser and no one could send me a label to begin withNow just waiting for package to be received by the company so I can receive a full refund