Country Creek RV & Marine

Attached is the response from our sales manager and our finance manager, who both helped Mr*** when he purchased the extended warranty and when he contacted us to cancel itI, the office manager, would like to add an addendum to our finance manager's responseHe said he had
never received the returned letter back from Mr***; this is because he received itThis morning in the mail, we received the self-addressed stamped envelope along with the completed cancellation form that we had sent to Mr*** on September He had signed the form and mailed it back to us on September 30.Both managers have explained to Mr*** that the warranty will be refunded, pro-rated as of the day specified on the cancellation form, and that an extra few days mail time would not affect the amount of his refund

Attached is the response from our sales manager and our finance manager, who both helped Mr*** when he purchased the extended warranty and when he contacted us to cancel it.I, the office manager, would like to add an addendum to our finance manager's responseHe said he had never received
the returned letter back from Mr***; this is because he received itThis morning in the mail, we received the self-addressed stamped envelope along with the completed cancellation form that we had sent to Mr*** on September He had signed the form and mailed it back to us on September 30.Both managers have explained to Mr*** that the warranty will be refunded, pro-rated as of the day specified on the cancellation form, and that an extra few days mail time would not affect the amount of his refund