Country Farms

The repairs on my patio have not been completed and it is now a month after the above complaint was closed as resolved I now have a two toned patio with a crack running the length of the center It appears I will have no option other than to pursue a legal remedy to my complaint

Every statement I have made is factual, I have documentation and pictures of everything Mr [redacted] has not, during the past year made any contact that was not initiated by me and expects me to believe he has made efforts to address my concernHe made promises on three occasions to do the repairs and never did and did not make contact at any ***e to explain any delays I did not call him a liar, I stated what has happened His contractor did show on 9/16/and take measurements and claimed he will return on 9/22/to repair his work It is a shame that it took this complaint and a letter from my legal representation before Mr [redacted] would bother to respond When repairs are completed I will take whatever steps are needed to close this concern Regards, [redacted] ***

The response by Mr [redacted] of Country Farms is inaccurate and offers no resolution in any way , shape or form While I agree with his opening statement that I have valid reasons to "be frustrated and even angry " with Country Farms the majority of his response is inaccurate In two weeks it will be a year and I have no reason to believe that Mr [redacted] has taken any steps to address my concern All contact has been initiated by myself and Mr [redacted] had demonstrated an "I don't care" attitude A) The agreement with Country Farms was signed in July after initial contact in June, not in the fall I was told by Mr [redacted] the work would be completed by the end of August It was not completed until early October and during that time Mr [redacted] chose to not return calls and was never available When I expressed my concern to Mr [redacted] about the contractor he assured me that a quality job would be done B) The "two or three small areas" that Mr [redacted] refers to are in fact over a dozen trowel marks, holes, gaps, cracks that are not even close to the appearance of a stamped concrete product Mr [redacted] has not only personally seen this flaws, I have also provided him with pictures of the poor quality work performed C) The drain that he claims to have installed with in a month in fact took two months and was not completed until after Thanksgiving of when I returned from visiting family out of town and found two workers in my yard without any type of notification that they were coming These workers told me that they had to spend ***e on a regular basis "cleaning up" after the concrete contractor I have no reason to believe that any attempts were made in the forms of what Mr [redacted] states is over a dozen requests to his contractor Mr [redacted] promised the repairs would be completed in the spring Nothing was done and no contact was made with me When I contacted him in early August Mr [redacted] told me the repairs would be on the August scheduleNothing was done and no contact was made with me When I went to Country Farms on September 2, and spoke with Mr [redacted] and presented him with pictures of the poor quality work Mr [redacted] response was "I don't have an answer for you." I have never had to deal with such an unprofessional business owner before He does not return calls, only answers if I have not identified myself and has been inaccurate if not dishonest in his response to my concerns about the poor quality work performed I cannot understand why any business would keep a contractor who does not perform the work requested so I do not believe that Mr [redacted] has requested the work to be performed numerous ***es It would be interesting to know how many jobs the contractor has performed for Country Farms while allegedly refusing to repair the work done for me My contract however was not with the subcontractor, but with Country Farms The work was poorly done and Mr [redacted] agreed, returned part of the monies paid and promised repairs would be done In close to a years ***e frame it has not happened Mr ***' response to my complaint to the Revdex.com is as poor as his responses to me No resolution is offered I have no other option but to seek legal counsel at this time Regards, [redacted] ***