Country Financial - John Silverstein Agent

Complaint: [redacted] I am rejecting this response because: We have received NO response as of today's date, August 8th, Anything short of the overage we were wrongfully charged will be sufficient Regards, [redacted]

August 7, 2014 
Revdex.com 
Attention:  [redacted] 
[redacted]
COUNTRY Mutual Insurance Company° 
[redacted] 
/>
Policyholder: [redacted]
To Whom It May Concern: 
Thank you for your letter in the matter of Case ID #[redacted] regarding the complaint filed by [redacted]. 
We have provided a written response directly to Mr. [redacted], which is in accordance with our complaint management procedures. 
Sincerely, 
COUNTRY Mutual Insurance Company 
[redacted] 
Customer Relations 
cc: [redacted], Financial Representative[redacted] 
[redacted], Financial Representative [redacted] Fort Collins Agency Manager,[redacted]

Complaint: [redacted]
I am rejecting this response because: We have received NO response as of today's date, August 8th, 2014.  Anything short of the overage we were wrongfully charged will be sufficient.
Regards,
[redacted]