Countryman Construction and Home Improvement

[redacted] To Whom It May Concern: I was hired by [redacted] in March to install a dishwasher and a micro hood When I went to install the dishwasher I told her that the plumbing was not right I hooked it up under the sink with a supply line to the dishwasher I told her that the plumbing should be changed to hook it up properly She said that she was going to update the plumbing when she redid the kitchen She was in agreement with hooking it up this way for now She indicates here that she sent a text message on May **, I do not lock my phone, but I never received a text message from her in May I had a virus on my phone, which may have caused me not to get the text She never followed up with a phone call to my business numberI spoke to her in June once my cell phone was fixed She told me it was leaking in the wall Which is not anything that I touched when I did the installation under the sink I only give day warranty on installation of appliances unless in writingIf it was leaking it should have been leaking with in the first few weeks of hookup If you need any further information, please feel free to contact me at ###-###-#### Sincerely yours, [redacted]

[redacted] [redacted] [redacted] To Whom It May Concern: I was hired by [redacted] in March to install a dishwasher and a micro hood When I went to install the dishwasher I told her that the plumbing was not right I hooked it up under the sink with a supply line to the dishwasher I told her that the plumbing should be changed to hook it up properly She said that she was going to update the plumbing when she redid the kitchen She was in agreement with hooking it up this way for now She indicates here that she sent a text message on May **, I do not lock my phone, but I never received a text message from her in May I had a virus on my phone, which may have caused me not to get the text She never followed up with a phone call to my business numberI spoke to her in June once my cell phone was fixed She told me it was leaking in the wall Which is not anything that I touched when I did the installation under the sink I only give day warranty on installation of appliances unless in writingIf it was leaking it should have been leaking with in the first few weeks of hookup In addition, just want to address what I have learned from this experienceIn the future I will include the guarantee on the bill as well as verballyIf I am referred a customer by another contractor I will turn down the jobI feel that I will stay with my current customers and not take on any new ones If you need any further information, please feel free to contact me at ###-###-#### Sincerely yours,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Hi I didn't realize I had such a short time frameThis man is a liar and should not be allowed to get away with this There is no warranty on the receipt which I submitted into evidence for your office Please help me make sure he doesn't do this to someone else If I have to open up another case then we need too *** *** *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

[redacted]     To Whom It May Concern:     I was hired by [redacted] in March 2016 to install a dishwasher and a micro hood.  When I went to install the dishwasher I told her that the plumbing was not right.  I hooked it up under...

the sink with a supply line to the dishwasher.    I told her that the plumbing should be changed to hook it up properly.   She said that she was going to update the plumbing when she redid the kitchen.  She was in agreement with hooking it up this way for now.    She indicates here that she sent a text message on May **, 2016.  I do not lock my phone, but I never received a text message from her in May.  I had a virus on my phone, which may have caused me not to get the text.  She never followed up with a phone call to my business number. I spoke to her in June once my cell phone was fixed.  She told me it was leaking in the wall.  Which is not anything that I touched when I did the installation under the sink.   I only give 30 day warranty on installation of appliances unless in writing. If it was leaking it should have been leaking with in the first few weeks of hookup.     If you need any further information, please feel free to contact me at ###-###-####.   Sincerely yours, [redacted]

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[redacted]     To Whom It May Concern:     I was hired by [redacted] in March 2016 to install a dishwasher and a micro hood.  When I went to install the dishwasher I told her that the plumbing was not right.  I hooked it up under the sink with a supply line to the dishwasher.    I told her that the plumbing should be changed to hook it up properly.   She said that she was going to update the plumbing when she redid the kitchen.  She was in agreement with hooking it up this way for now.    She indicates here that she sent a text message on May **, 2016.  I do not lock my phone, but I never received a text message from her in May.  I had a virus on my phone, which may have caused me not to get the text.  She never followed up with a phone call to my business number. I spoke to her in June once my cell phone was fixed.  She told me it was leaking in the wall.  Which is not anything that I touched when I did the installation under the sink.   I only give 30 day warranty on installation of appliances unless in writing. If it was leaking it should have been leaking with in the first few weeks of hookup.   In addition, just want to address what I have learned from this experience. In the future I will include the guarantee on the bill as well as verbally. If I am referred a customer by another contractor I will turn down the job. I feel that I will stay with my current customers and not take on any new ones.     If you need any further information, please feel free to contact me at ###-###-####.   Sincerely yours,