Countryside Volkswagen Inc

Initial Business Response /* (1000, 8, 2015/09/15) */
Received call from Brent at Schmelz Countryside, to provide dealership's response
Brent indicates that when the dealership became aware of Mr ***'s concerns, it offered to have the customer bring the vehicle in for inspection and
diagnosis of the problem
Though the vehicle *was* inspected prior to purchase, Schmelz determined that the right inner brake pad was substantially more worn than other brake pads / components
Once this determination was made, Schmelz offered to take care of the brake repair at a cost to the customer of $
Brent says that Mr *** seemed pleased with this resolution