Countrywide Home Loans

Complaint: [redacted]
I am rejecting this response because:there is no way that I did not send back the very unit that I was sent.  This is now a he said he said situation for which I have no proof.  That being said I can tell that this will not turn out well for me, so I guess I will just have to live and learn. Thanks for taking the time to listen to my complaint and your prompt response.  Thanks for the good work that you do as well.  A dispute over a bulb assembly is a first world problem, I just have to remind myself of that.
Sincerely,
[redacted]

I have no issue with the customer's complaint and will issue a full refund today. 04/22/2015  [redacted]Vice PresidentElectrified Discounters Inc.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted]
Sincerely,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I feel that it was not the TV that was the problem it was a faulty bulb. The evidence is clear as the burns came from the bulb it's self and not the TV. The melting and flames came from the bulb.the first bulb blew up Inow two days and the second one lasted less then 6 months which shows the quality of the product. It is apparent that this company has no care for the safety of there product or the safety of the customer. I believe in fairness there should at minimum a compensation towards a replacement TV. 
Sincerely,
[redacted]