Dear [redacted] : l I want to thank you and [redacted] for coming to my office on Monday to discuss the engine problem you hadI realize that the part that caused your engine failure was not a covered component of your warranty through Cars Protection CompanyWhen It was brought to my attention I contacted Cars to see if there was something that could be done to help you with your costs.After talking to Cars they assured me that there was nothing they could do to reverse the denial, but they committed to contributing $1,for "Good Will" to help,‘ This amount is about what the cost of repairs would be according to book labor and partsI know that this amount is less then what you paid for repairs, so County Car Credit and l are contributing an additional $for "Good Will" to help you pay for your expenses Please find enclosed a check for $2,We here at County, Car Credit strive to maintain the best customer relationship as possiblePlease feel free to contact me at any timeSincerely, [redacted] 12-10-
[redacted]
purchased her vehicle in July of 2014. She contacted our office on
8-24-15 after driving the car for a year with no problem with the
tint. On 8-24-15 [redacted] contacted us and expressed her
dissatisfaction with the tinted film on her windows. Although a year
has pasted, the...
vehicle was purchased AS-IS, and she was never sited
for excessive tint, we scheduled her in for inspection and was
willing to peal off the tint here. [redacted] later canceled her
appointment and addressed her issue on her own.
We at County Car
Credit pride ourselves with customer relations but unfortunately we
were denied the opportunity to inspect the situation.
Dear [redacted]: l I want to thank you and [redacted] for coming to my office on Monday to discuss the engine problem you had. I realize that the part that caused your engine failure was not a covered component of your warranty through Cars Protection Company. When It was brought to my...
attention I contacted Cars to see if there was something that could be done to help you with your costs.After talking to Cars they assured me that there was nothing they could do to reverse the denial, but they committed to contributing $1,500 for "Good Will" to help,‘ This amount is about what the cost of repairs would be according to book labor and parts. I know that this amount is less then what you paid for repairs, so County Car Credit and l are contributing an additional $900 for "Good Will" to help you pay for your expenses. Please find enclosed a check for $2,400 . We here at County, Car Credit strive to maintain the best customer relationship as possible. Please feel free to contact me at any time. Sincerely, [redacted] 12-10-14
Dear [redacted] : l I want to thank you and [redacted] for coming to my office on Monday to discuss the engine problem you hadI realize that the part that caused your engine failure was not a covered component of your warranty through Cars Protection CompanyWhen It was brought to my attention I contacted Cars to see if there was something that could be done to help you with your costs.After talking to Cars they assured me that there was nothing they could do to reverse the denial, but they committed to contributing $1,for "Good Will" to help,‘ This amount is about what the cost of repairs would be according to book labor and partsI know that this amount is less then what you paid for repairs, so County Car Credit and l are contributing an additional $for "Good Will" to help you pay for your expenses Please find enclosed a check for $2,We here at County, Car Credit strive to maintain the best customer relationship as possiblePlease feel free to contact me at any timeSincerely, [redacted] 12-10-
[redacted]
purchased her vehicle in July of 2014. She contacted our office on
8-24-15 after driving the car for a year with no problem with the
tint. On 8-24-15 [redacted] contacted us and expressed her
dissatisfaction with the tinted film on her windows. Although a year
has pasted, the...
vehicle was purchased AS-IS, and she was never sited
for excessive tint, we scheduled her in for inspection and was
willing to peal off the tint here. [redacted] later canceled her
appointment and addressed her issue on her own.
We at County Car
Credit pride ourselves with customer relations but unfortunately we
were denied the opportunity to inspect the situation.
Sincerely
[redacted]
Dear [redacted]: l I want to thank you and [redacted] for coming to my office on Monday to discuss the engine problem you had. I realize that the part that caused your engine failure was not a covered component of your warranty through Cars Protection Company. When It was brought to my...
attention I contacted Cars to see if there was something that could be done to help you with your costs.After talking to Cars they assured me that there was nothing they could do to reverse the denial, but they committed to contributing $1,500 for "Good Will" to help,‘ This amount is about what the cost of repairs would be according to book labor and parts. I know that this amount is less then what you paid for repairs, so County Car Credit and l are contributing an additional $900 for "Good Will" to help you pay for your expenses. Please find enclosed a check for $2,400 . We here at County, Car Credit strive to maintain the best customer relationship as possible. Please feel free to contact me at any time. Sincerely, [redacted] 12-10-14