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County Limousine Service, Inc.

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County Limousine Service, Inc. Reviews (1)

This company has horrible customer service skills and poor judgement. Our limo broke down for my bachelorette party at the beginning of the night. The alternator was more than likely the problem as there were no working lights in or outside of the vehicle and it kept stalling. Our driver wanted to try to drive from [redacted] to [redacted] with no headlights or brake lights. When we said not to drive us anywhere with no lights due to safety he proceeded to try until we made him pull over in a gas station. He kept us waiting in the back of the, now hot, limo for 15 minutes before we finally got him to open a door for us. When we called the company they wanted him to drive us to [redacted], with no working lights, so he could get the car serviced in their hub in [redacted]. They subcontract their limos out of [redacted] so there was nothing closer. After we told them we weren't comfortable with that, they told us they had no backup limos and it was not their responsibility to deal with getting us home after a break down and for us to call a taxi or use an [redacted] to get home. This was after they hung up on us twice. The driver wanted to leave us on the side of the road before we found a ride so he could drive the broken down limo to their headquarters in [redacted]. The judgement on both driver and dispatcher was horrible and the way they handled a crisis was unacceptable. I will NEVER recommend this company to anyone due to complete lack of regard for the safety of their passengers or workers.

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Description: LIMOUSINE SERVICE

Address: 543 Tarrytown Road, White Plains, New York, United States, 10607

Phone:

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