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Courier Express, Inc.

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Courier Express, Inc. Reviews (1)

Mercury Courier Inc. is a New Jersey company that did 4 deliveries for Courier Express...they have not paid for these services and ignore requests...Mercury Courier, located in West Berlin, NJ, did 4 deliveries for Courier Express in May 2013:5/3 West Berlin, NJ to North Haven, Ct5/4 West Berlin, NJ to North Haven, Ct5/6 West Berlin, NJ to North Haven, Ct5/11 West Berlin, NJ to North Haven, CtPickups and deliveries were done exactly as specified by Courier Express...there were no problems or issues reported...Mercury Courier invoiced Courier Express for these deliveries on May 5, 2013 and May 12, 2013.Courier Express has not paid these invoices.Mercury has contacted Courier Express to speak with someone in accounting and/or [redacted] and [redacted].We are always given a voice mailbox...We have never spoken to a live person except for the dispatcher who connects us to the voice mail.Our records show that we have left 31 messages asking for a return call and payment.We request that Courier Express pay it's debt to Mercury Courier Inc.Desired SettlementMercury Courier and Courier Express agreed that Courier Express would be charged $250 for three of the four deliveries referenced above. The fourth delivery would be billed at $266.Courier Express has a balance of $1016 due to Mercury Courier.We request that Courier Express pay Mercury Courier the $1016 it is owed so that Mercury Courier may close the Courier Express account. Business' Initial Response Contact Name and Title: [redacted]Contact Phone: XXXXXXXXXXContact Email: [redacted]We brokered work to Mercury who signed a confidentiality agreement regarding our customer. They performed the services they claim to be owed for however the terms of the broker agreement were broken by Mercury as they told us after performing the work that they in fact were previously the vendor for our client. Failure to inform us that they were servicing the account we brokered to them makes them liable for damages as a result of breach of contract. Our council is considering our options. I can supply email proof of my position if need. Mercury's claim is bogus and slanderous in nature.

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Description: Couriers, Delivery Service, Transportation Services

Address: 20 Oakdale St, Springfield, Massachusetts, United States, 01104-1714


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