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Courtesy Finance

6429 Lee Highway, Suite 103, Chattanooga, Tennessee, United States, 37421

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Called Nov 30 to make payment. They answered said call back Monday. Now they are refusing my payment
I am running behind but trying to survive on a fixed income. Courtesy Finance has the title to my Ford Mustang. I called Saturday Nov.30th to make a payment. They told me they were closed which I thought was weird since it was the last day of the month. Told me to call back Monday. I called Dec 2 to make a 320 payment. They told me they wouldn't accept it. I think they are trying to repo it. That's why they wouldn't take the payment Monday. Shady business practice. Especially with someone on a fixed income

Desired Outcome

Take the payment

Courtesy Finance Response • Dec 18, 2019

We appreciate your business and are sorry that you had a bad experience. Since this complaint was submitted, we believe we have resolved the customer's issue. If that is not the case, please call our Corporate Office at *** so we can discuss the situation further and find a satisfactory resolution.

The Courtesy Finance Team

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Address: 6429 Lee Highway, Suite 103, Chattanooga, Tennessee, United States, 37421

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+1 (678) 258-9048

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