The customer purchased the vehicle at the price of $12,on April 14, The vehicle was purchased back by Courtesy Ford Sauk City the first week of September 2016, five months after the original purchase, at the amount of $12, The amount financed by the customer also included tax, title, license and an extended service plan purchased by the customer Once the vehicle was no longer titled to the customer the extended warranty plan was cancelled and the reimbursement issued to the lien holder from the warranty company [redacted] Business Development Coordinator Courtesy Ford Sauk City Direct: (608)643-8553Fax: (608)643-4697www.CourtesyFordSaukCity.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]I should NOT have had to pay more than what the original loan was for, the only amount of money that they paid off was 12,dollars which was the asking price of the vehicle NOT the amount that I had to finance to purchase the vehicleThe total amount that I had to finance was $15,403.67.
Regards,
*** ***
Ballweg Ford, Incoperated an automotive dealership at *** *** ***., Sauk City, Wisconsin only until July 13, Effective July 13, 2015, Ballweg Ford, Incsold substantially all the assets of its Ford dealership at *** *** ***., Sauk City, Wisconsin, to Courtesy Ford of Sauk City,
IncThe customer in Revdex.com Complaint *** identifies the wrong dealership/operatorBallweg Ford, Incdid not operate an automotive dealership at *** *** ***., Sauk City, Wisconsin at the relevant time(s) referenced in Revdex.com Complaint ***Please contact Courtesy Ford of Sauk City, Incregarding the customer complaint
The customer purchased the vehicle at the price of $12,995 on April 14, 2016. The vehicle was purchased back by Courtesy Ford Sauk City the first week of September 2016, five months after the original purchase, at the amount of $12,000. The amount financed by the customer also included tax, title, license and an extended service plan purchased by the customer. Once the vehicle was no longer titled to the customer the extended warranty plan was cancelled and the reimbursement issued to the lien holder from the warranty company. [redacted]
Business Development Coordinator Courtesy Ford Sauk City Direct: (608)643-8553Fax: (608)643-4697www.CourtesyFordSaukCity.com
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. This complaint needs to go to Courtesy Ford of Sauk which is located where the original complaint was sent to.
Regards,
[redacted]
The customer purchased the vehicle at the price of $12,on April 14, The vehicle was purchased back by Courtesy Ford Sauk City the first week of September 2016, five months after the original purchase, at the amount of $12, The amount financed by the customer also included tax, title, license and an extended service plan purchased by the customer Once the vehicle was no longer titled to the customer the extended warranty plan was cancelled and the reimbursement issued to the lien holder from the warranty company [redacted] Business Development Coordinator Courtesy Ford Sauk City Direct: (608)643-8553Fax: (608)643-4697www.CourtesyFordSaukCity.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]I should NOT have had to pay more than what the original loan was for, the only amount of money that they paid off was 12,dollars which was the asking price of the vehicle NOT the amount that I had to finance to purchase the vehicleThe total amount that I had to finance was $15,403.67.
Regards,
*** ***
Ballweg Ford, Incoperated an automotive dealership at *** *** ***., Sauk City, Wisconsin only until July 13, Effective July 13, 2015, Ballweg Ford, Incsold substantially all the assets of its Ford dealership at *** *** ***., Sauk City, Wisconsin, to Courtesy Ford of Sauk City,
IncThe customer in Revdex.com Complaint *** identifies the wrong dealership/operatorBallweg Ford, Incdid not operate an automotive dealership at *** *** ***., Sauk City, Wisconsin at the relevant time(s) referenced in Revdex.com Complaint ***Please contact Courtesy Ford of Sauk City, Incregarding the customer complaint
The customer purchased the vehicle at the price of $12,995 on April 14, 2016. The vehicle was purchased back by Courtesy Ford Sauk City the first week of September 2016, five months after the original purchase, at the amount of $12,000. The amount financed by the customer also included tax, title, license and an extended service plan purchased by the customer. Once the vehicle was no longer titled to the customer the extended warranty plan was cancelled and the reimbursement issued to the lien holder from the warranty company. [redacted]
Business Development Coordinator Courtesy Ford Sauk City Direct: (608)643-8553Fax: (608)643-4697www.CourtesyFordSaukCity.com
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. This complaint needs to go to Courtesy Ford of Sauk which is located where the original complaint was sent to.
Regards,
[redacted]