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Courthouse Property Management Reviews (3)

The complaining party (who I will refer to as ** to protect her privacy) never complained about rat infestation, although she did not least twice complain that the property owner, prior to our management of the property, had “promised” to make repairs to the garage. When we inquired of the...

property owner, he said he had mentioned making repairs to the garage. When we inquired of the property owner, he said he had mentioned making repairs to the garage, but had not promised to do so, and his making repairs to the garage were not a part of the rental agreement. In any event, the condition of the garage had no impact on the livability of the home. The only other condition ** complained about was a complaint in July of 2014 that the air conditioning was not functioning well, a complaint which we responded to immediately. ** was persistently weeks late in paying the rent and we required her to pay late fees on several occasions. Finally, because of her chronic inability to pay the rent on time, at the owner’s request, we terminated her tenancy. When she left the property on April 8, 2015, there was extensive damage to the carpet and a broken sliding glass door among other things. The repair damages plus unpaid totaled $1620.32. She had paid a $1000 security deposit, when she originally moved in, but because of the unpaid rent and damages, none of her security deposit was returned, and we have not, until now, pursued collection of the $620.32 she owes. **’s complaint to the Revdex.com is the first we have heard from ** since April of 2015. Back to the claim of rodent infestation, **, as stated before, never made any such claim. Further, after ** had caused, we were able to rent the property for $1300 per month-an increase from the $950 per month ** had been paying. The new tenant is happy with the property and has made no mention of any rodent infestation. It is actually quite a nice property. See photos attached. In short, **’s complaint is wholly unfounded and malicious. If she truly believed otherwise, her remedy would be to take us to small claims court.   Courthouse Property Management By [redacted]s, Broker

The complaining party (who I will refer to as ** to protect her privacy) never complained about rat infestation, although she did not least twice complain that the property owner, prior to our management of the property, had “promised” to make repairs to the garage. When we inquired of the property...

owner, he said he had mentioned making repairs to the garage. When we inquired of the property owner, he said he had mentioned making repairs to the garage, but had not promised to do so, and his making repairs to the garage were not a part of the rental agreement. In any event, the condition of the garage had no impact on the livability of the home. The only other condition ** complained about was a complaint in July of 2014 that the air conditioning was not functioning well, a complaint which we responded to immediately. ** was persistently weeks late in paying the rent and we required her to pay late fees on several occasions. Finally, because of her chronic inability to pay the rent on time, at the owner’s request, we terminated her tenancy. When she left the property on April 8, 2015, there was extensive damage to the carpet and a broken sliding glass door among other things. The repair damages plus unpaid totaled $1620.32. She had paid a $1000 security deposit, when she originally moved in, but because of the unpaid rent and damages, none of her security deposit was returned, and we have not, until now, pursued collection of the $620.32 she owes. **’s complaint to the Revdex.com is the first we have heard from ** since April of 2015. Back to the claim of rodent infestation, **, as stated before, never made any such claim. Further, after ** had caused, we were able to rent the property for $1300 per month-an increase from the $950 per month ** had been paying. The new tenant is happy with the property and has made no mention of any rodent infestation. It is actually quite a nice property. See photos attached. In short, **’s complaint is wholly unfounded and malicious. If she truly believed otherwise, her remedy would be to take us to small claims court.   Courthouse Property Management By [redacted]s, Broker

Review: I rented a house at [redacted] in 2012 By an individual name [redacted]. When I rented the house the garage was promised to fixed in few months after we moved in. [redacted] never repaired the garage and due to this a rat infestation started. Courthouse property management took over the property and never addressed the issues. Eventually they decided to give me a notice to move. I have had major health issues because of the rat infestation and my car had extrem damage that has been documented. I plan to take this to civil court because I believe they did plenty of things that were illegal. I believe they raised the rent from 950 to 1300 so the new renters are paying 450 more for potentially deadly diseases. I thought this needed to be as well as this company. I just don't think there on the up and up.Desired Settlement: I would like to be compensated for the damage to my car, deposit, expenses for moving, loss of wages,and medical costs and pain and suffering.

Business

Response:

The complaining party (who I will refer to as ** to protect her privacy) never complained about rat infestation, although she did not least twice complain that the property owner, prior to our management of the property, had “promised” to make repairs to the garage. When we inquired of the property owner, he said he had mentioned making repairs to the garage. When we inquired of the property owner, he said he had mentioned making repairs to the garage, but had not promised to do so, and his making repairs to the garage were not a part of the rental agreement. In any event, the condition of the garage had no impact on the livability of the home. The only other condition ** complained about was a complaint in July of 2014 that the air conditioning was not functioning well, a complaint which we responded to immediately. ** was persistently weeks late in paying the rent and we required her to pay late fees on several occasions. Finally, because of her chronic inability to pay the rent on time, at the owner’s request, we terminated her tenancy. When she left the property on April 8, 2015, there was extensive damage to the carpet and a broken sliding glass door among other things. The repair damages plus unpaid totaled $1620.32. She had paid a $1000 security deposit, when she originally moved in, but because of the unpaid rent and damages, none of her security deposit was returned, and we have not, until now, pursued collection of the $620.32 she owes. **’s complaint to the Revdex.com is the first we have heard from ** since April of 2015. Back to the claim of rodent infestation, **, as stated before, never made any such claim. Further, after ** had caused, we were able to rent the property for $1300 per month-an increase from the $950 per month ** had been paying. The new tenant is happy with the property and has made no mention of any rodent infestation. It is actually quite a nice property. See photos attached. In short, **’s complaint is wholly unfounded and malicious. If she truly believed otherwise, her remedy would be to take us to small claims court. Courthouse Property Management By [redacted]s, Broker

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Description: Property Management

Address: 11990 Heritage Oak Pl, Auburn, California, United States, 95603

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