I uses them to repair a vehicle involved in a wreckThey said that they could handle it should take daysIt has now been days and haven't taken back possession of my vehicleI've made several trips there and numerous phone callsIts like they could really care lessFirst attempt to return my vehicle I found quite alot they missed vehicle was filthy dirtyI refused delivery at that timeThey also had done things that I wouldn't do to a customer like try to deliver a vehicle with parts still missing off itThey have been paid in full for the last days actually overpaidThey blame it on polaris but I've been in contact with them and they say Westside just isn't filling out paperwork correctlyWhen I call Westside I get answering machinesI sat down with general manager and pleaded my caseI got a sorrySorry ain't gonna cut itThey tried to deliver it a second time they "detailed it" still was dirty in spotsIf you can't even detail it right how can I t
I have a Ski doo Summit 800R w/163” track that I took to this shop to diagnose an overheating problem I am a mechanically inclined person and have done a lot of my automotive service work over the years I had too many projects on my plate and not enough time and I’m new to snowmobiling so I left sled in the hands of this shop
This is the first experience I had with this shop Doing business here is similar to going to a new car dealership to have your car serviced Initially my first impression caused me a bit of nervousness
They diagnosed my sled thoroughly and contacted with the news I have to admit the news was not good but the way they handled it really impressed me They invited me into the shop and showed me firsthand the problems with my engine and a couple of other things they found I was most impressed with the level of candor, honesty and competence in the people I dealt with
They gave me repair choices with cost options for each and I chose the option that made the most sense for the long-haul because I plan to keep this sled for awhile I was provided with an estimate and kept informed through the process Kevin B***, the assigned Service Adviser was friendly, energetic and knowledgeable throughout the process
The mechanic that worked on my sled was Mark Cunningham I was able to speak with him personally and asked questions about my sled I learned he has years of experience working on power sports equipment He is one of the shop foreman and after meeting him I knew I was in good hands I was able ask all the questions I wanted the the knowledge was shared freely and happily I learned things about servicing and maintaining my sled in the future that will save me hundreds of dollars and a lot of time in the future
I believe if you use this shop and you’re not as mechanically knowledgeable as I am you will still be treated honestly They will tell you what is wrong and give you options Don’t expect it to be cheap Getting this equipment repaired is similar to getting a car fixed You’ll spend a good sum of money to get it right This shop is not going to cut corners or try to pull the wool over your eyes They will get it right and you will be in good hands I would be completely comfortable using this shop again and again if I needed it They are to be commended for their honesty, integrity and competence
Interested in a mototorcycle, talked to a female sales personShe told me she would get back to me that day and didntThe next day I completed an inline credit application which indicated someone would contact me right away, no one did
After having the required mile service completed on my Vulcan Voyager I was riding home when I kept hearing a metal on metal sound when I hit bumps or hit the rear brakesI continued home and then around the block a few times getting on and off the bike to see if I could figure out what is wrongI finally located the issue, as the rear brake caliper is not bolted downIt does pivot on a bolt so it is currently in place, however with the rotor turning the way it does while the bike is in forward motion, if I am to hit the brakes hard, it can and will brake the caliper completely off, allowing the caliper to become free and possible injure the rider (me), by coming off; or could possibly get caught in the rear wheel while in motion, causing an accidentThis is a true safety issue where someone (myself) could possibly be hurt or killed
I uses them to repair a vehicle involved in a wreckThey said that they could handle it should take daysIt has now been days and haven't taken back possession of my vehicleI've made several trips there and numerous phone callsIts like they could really care lessFirst attempt to return my vehicle I found quite alot they missed vehicle was filthy dirtyI refused delivery at that timeThey also had done things that I wouldn't do to a customer like try to deliver a vehicle with parts still missing off itThey have been paid in full for the last days actually overpaidThey blame it on polaris but I've been in contact with them and they say Westside just isn't filling out paperwork correctlyWhen I call Westside I get answering machinesI sat down with general manager and pleaded my caseI got a sorrySorry ain't gonna cut itThey tried to deliver it a second time they "detailed it" still was dirty in spotsIf you can't even detail it right how can I t
I have a Ski doo Summit 800R w/163” track that I took to this shop to diagnose an overheating problem I am a mechanically inclined person and have done a lot of my automotive service work over the years I had too many projects on my plate and not enough time and I’m new to snowmobiling so I left sled in the hands of this shop
This is the first experience I had with this shop Doing business here is similar to going to a new car dealership to have your car serviced Initially my first impression caused me a bit of nervousness
They diagnosed my sled thoroughly and contacted with the news I have to admit the news was not good but the way they handled it really impressed me They invited me into the shop and showed me firsthand the problems with my engine and a couple of other things they found I was most impressed with the level of candor, honesty and competence in the people I dealt with
They gave me repair choices with cost options for each and I chose the option that made the most sense for the long-haul because I plan to keep this sled for awhile I was provided with an estimate and kept informed through the process Kevin B***, the assigned Service Adviser was friendly, energetic and knowledgeable throughout the process
The mechanic that worked on my sled was Mark Cunningham I was able to speak with him personally and asked questions about my sled I learned he has years of experience working on power sports equipment He is one of the shop foreman and after meeting him I knew I was in good hands I was able ask all the questions I wanted the the knowledge was shared freely and happily I learned things about servicing and maintaining my sled in the future that will save me hundreds of dollars and a lot of time in the future
I believe if you use this shop and you’re not as mechanically knowledgeable as I am you will still be treated honestly They will tell you what is wrong and give you options Don’t expect it to be cheap Getting this equipment repaired is similar to getting a car fixed You’ll spend a good sum of money to get it right This shop is not going to cut corners or try to pull the wool over your eyes They will get it right and you will be in good hands I would be completely comfortable using this shop again and again if I needed it They are to be commended for their honesty, integrity and competence
Interested in a mototorcycle, talked to a female sales personShe told me she would get back to me that day and didntThe next day I completed an inline credit application which indicated someone would contact me right away, no one did
After having the required mile service completed on my Vulcan Voyager I was riding home when I kept hearing a metal on metal sound when I hit bumps or hit the rear brakesI continued home and then around the block a few times getting on and off the bike to see if I could figure out what is wrongI finally located the issue, as the rear brake caliper is not bolted downIt does pivot on a bolt so it is currently in place, however with the rotor turning the way it does while the bike is in forward motion, if I am to hit the brakes hard, it can and will brake the caliper completely off, allowing the caliper to become free and possible injure the rider (me), by coming off; or could possibly get caught in the rear wheel while in motion, causing an accidentThis is a true safety issue where someone (myself) could possibly be hurt or killed