Courtney & Sons Towing

Review: My Husband, [redacted] was involved in an accident in which his truck was towed by Courtney Towing & Parts in [redacted], WV. This was on Saturday June 15th 2013. At this they told us to wait until Monday to contact our insurance and let them know if we had towing coverage. At no time did they tell us we would be charged for storage. We called all day on Monday and was told we needed to speak with the owner. We went to the location and again was told we need to speak to the owner. He never returned our calls. My husband went to pay the tow bill on Tuesday and pick the truck up and was told he owed storage for 4 days. My husband asked why should we have to pay for storage for Tuesday when it was not our fault that the owner was not available on Monday. They started using profanity at my husband and making threats to him that they were going to " Kick his [redacted]". At one point one of the men told my husband he would be buried and no one would find him. My husband just wanted a billing explanation which he never received. He did pay the full bill and picked up his vehicle. Again the billing and/or storage rates were never discussed with us. They did not return telephone calls so they could charge more storage fees.Desired Settlement: We would like a refund of $60.00 for the storage fees. If we were told there was going to be fees we would have paid the tow bill on that Saturday and had the truck towed to our residence.