Coutts Courier Company Ltd(Saskatoon)

Based on the customers complaint it seems that she did not pay for anything that she did not receive It also seems we did not do a good enough job asking about her needs to complete the job and should have arrived with boxes to help her finish the packing process.Based on this I would be willing to extend a $refund to her for her trouble in having to complete the job herself.***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: Regards, [redacted] ***

We will provide the information necessary so this customer can file a claim We will work with this customer to resolve her issue[redacted] ***

Complaint: [redacted] I am rejecting this response because: We paid for packing the dishes in double thickness boxes with two layers of packingWe found our dishes in single layer boxes with one layer of packing, I feel cheated because of the resulting dish breakageI feel intimidated with a newly minted bill for service already paidYou win, but I caution other customers to be wary of trusting getting what is paid for from this company Regards, [redacted] ***

There were issues because the shipment was moved into storage and the damage was not reported in the required days We would ask that Mr [redacted] reach out to our claims dept at [redacted] and start the claims process and we will honor the claim We apologize for the delay in getting this claim processed[redacted] ***