Submitted paperwork to cancel GAP Coverage April 7thAs of today, coverage still activeCan't get a hold of any employee's to address the issue I bought a truck at Superior Chevrolet in Truck is refinanced - so dealership owes me a refund check for Gap Insurance I purchasedI couldn't ever get a hold of anyone at [redacted] to help me with the matter, so I called a sister dealershipThe finance manager sent me the paper work and said he would get it submitted, he never submitted it when he received itI have all documents they requested, application for cancellation and documents proving release of lien and paid off vehicleNow when I call [redacted] to see why never got cancelled, no one will helpLeft numerous messages, attempted phone callsI have email trail of attemptsThe process takes 4-weeks once they get it submittedIt's been almost weeks since I submitted the first time, and still active gap coverageThey don't want to hel
Submitted paperwork to cancel GAP Coverage April 7thAs of today, coverage still activeCan't get a hold of any employee's to address the issue
I bought a truck at Superior Chevrolet in Truck is refinanced - so dealership owes me a refund check for Gap Insurance I purchasedI couldn't ever get a hold of anyone at *** to help me with the matter, so I called a sister dealershipThe finance manager sent me the paper work and said he would get it submitted, he never submitted it when he received itI have all documents they requested, application for cancellation and documents proving release of lien and paid off vehicleNow when I call *** to see why never got cancelled, no one will helpLeft numerous messages, attempted phone callsI have email trail of attemptsThe process takes 4-weeks once they get it submittedIt's been almost weeks since I submitted the first time, and still active gap coverageThey don't want to hel
I have taken my car into this shop times for the same repair I'm still having the same problems
My first service for my brake light switch was on 07/30/ My cruise control went out on my car and my check engine light came on The brake lights would stay on at all times, until I applied my brakes and they would go off at that time I paid for diagnostics and parts at that time They replaced the brake light switch
on 03/19/2016, my car started doing the same thing I had the brakes flushed They replaced the brake pedal position sensor and recalibrated it
On 05/05/2016, I returned to the shop again with the same problem I was pretty irritated at this time, because it was my 3rd visit*** was hateful and rude toward me and my husband It was as if he thought it was my own fault that I was having the problems He put me in a rental car and sent me home Almost 5:that day, he called and told me that they hadn't gotten to it yet and it would be
Dissatisfied with service received-Have called back to have it addressed but continue to get blown off
My car was serviced on March 14- I paid $and I would've expected it to be fixed when I got it back I've had issues with this dealership before which should've been my first clue not to go back I called the shop the day after I picked it up and *** answered He is the same greeter that mistreated my husband and me with the last issue Rather than waste my time with him, I asked if the service manager was in He said, "yes, let me get him Can I tell him who is calling?" After I told him my name, I conveniently got sent to voicemail I left a message and even now, days later, that service manager hasn't returned my call So, I've been dealing with the other greeter, *** A couple different times, there has been reasons why I haven't been able to get my car back in there This past week when I could've taken it in, *** called me and told me he was on vac
Submitted paperwork to cancel GAP Coverage April 7thAs of today, coverage still activeCan't get a hold of any employee's to address the issue I bought a truck at Superior Chevrolet in Truck is refinanced - so dealership owes me a refund check for Gap Insurance I purchasedI couldn't ever get a hold of anyone at [redacted] to help me with the matter, so I called a sister dealershipThe finance manager sent me the paper work and said he would get it submitted, he never submitted it when he received itI have all documents they requested, application for cancellation and documents proving release of lien and paid off vehicleNow when I call [redacted] to see why never got cancelled, no one will helpLeft numerous messages, attempted phone callsI have email trail of attemptsThe process takes 4-weeks once they get it submittedIt's been almost weeks since I submitted the first time, and still active gap coverageThey don't want to hel
Submitted paperwork to cancel GAP Coverage April 7thAs of today, coverage still activeCan't get a hold of any employee's to address the issue
I bought a truck at Superior Chevrolet in Truck is refinanced - so dealership owes me a refund check for Gap Insurance I purchasedI couldn't ever get a hold of anyone at *** to help me with the matter, so I called a sister dealershipThe finance manager sent me the paper work and said he would get it submitted, he never submitted it when he received itI have all documents they requested, application for cancellation and documents proving release of lien and paid off vehicleNow when I call *** to see why never got cancelled, no one will helpLeft numerous messages, attempted phone callsI have email trail of attemptsThe process takes 4-weeks once they get it submittedIt's been almost weeks since I submitted the first time, and still active gap coverageThey don't want to hel
I have taken my car into this shop times for the same repair I'm still having the same problems
My first service for my brake light switch was on 07/30/ My cruise control went out on my car and my check engine light came on The brake lights would stay on at all times, until I applied my brakes and they would go off at that time I paid for diagnostics and parts at that time They replaced the brake light switch
on 03/19/2016, my car started doing the same thing I had the brakes flushed They replaced the brake pedal position sensor and recalibrated it
On 05/05/2016, I returned to the shop again with the same problem I was pretty irritated at this time, because it was my 3rd visit*** was hateful and rude toward me and my husband It was as if he thought it was my own fault that I was having the problems He put me in a rental car and sent me home Almost 5:that day, he called and told me that they hadn't gotten to it yet and it would be
Dissatisfied with service received-Have called back to have it addressed but continue to get blown off
My car was serviced on March 14- I paid $and I would've expected it to be fixed when I got it back I've had issues with this dealership before which should've been my first clue not to go back I called the shop the day after I picked it up and *** answered He is the same greeter that mistreated my husband and me with the last issue Rather than waste my time with him, I asked if the service manager was in He said, "yes, let me get him Can I tell him who is calling?" After I told him my name, I conveniently got sent to voicemail I left a message and even now, days later, that service manager hasn't returned my call So, I've been dealing with the other greeter, *** A couple different times, there has been reasons why I haven't been able to get my car back in there This past week when I could've taken it in, *** called me and told me he was on vac