I was not satisfied with their pest removal program because after 1 week and 10 ground hogs they said they were done. I told them we had more and they said they didn't know we were up against a tree line and that they don't spend more than a week trapping. I explained that no one asked us if we were near a tree line and the sales rep said they would keep trapping until they were all gone. They mentioned that on the contract we estimated that we had 5 groundhogs. I said they all look the same, how are we supposed to know how many there are? I made a good effort to resolve the issue and they said they would have to charge us another $500 to come out and set bait and traps for us. I said I wanted my money back and they said NO. Don't anyone believe their "guarantee" of complete satisfaction or it's free. Because it's not true! Also, save yourself a lot of money and go to a home repair store and buy a critter trap for $50.
I was not satisfied with their pest removal program because after week and ground hogs they said they were doneI told them we had more and they said they didn't know we were up against a tree line and that they don't spend more than a week trappingI explained that no one asked us if we were near a tree line and the sales rep said they would keep trapping until they were all goneThey mentioned that on the contract we estimated that we had groundhogsI said they all look the same, how are we supposed to know how many there are? I made a good effort to resolve the issue and they said they would have to charge us another $to come out and set bait and traps for usI said I wanted my money back and they said NODon't anyone believe their "guarantee" of complete satisfaction or it's freeBecause it's not true! Also, save yourself a lot of money and go to a home repair store and buy a critter trap for $
I was not satisfied with their pest removal program because after 1 week and 10 ground hogs they said they were done. I told them we had more and they said they didn't know we were up against a tree line and that they don't spend more than a week trapping. I explained that no one asked us if we were near a tree line and the sales rep said they would keep trapping until they were all gone. They mentioned that on the contract we estimated that we had 5 groundhogs. I said they all look the same, how are we supposed to know how many there are? I made a good effort to resolve the issue and they said they would have to charge us another $500 to come out and set bait and traps for us. I said I wanted my money back and they said NO. Don't anyone believe their "guarantee" of complete satisfaction or it's free. Because it's not true! Also, save yourself a lot of money and go to a home repair store and buy a critter trap for $50.
I was not satisfied with their pest removal program because after week and ground hogs they said they were doneI told them we had more and they said they didn't know we were up against a tree line and that they don't spend more than a week trappingI explained that no one asked us if we were near a tree line and the sales rep said they would keep trapping until they were all goneThey mentioned that on the contract we estimated that we had groundhogsI said they all look the same, how are we supposed to know how many there are? I made a good effort to resolve the issue and they said they would have to charge us another $to come out and set bait and traps for usI said I wanted my money back and they said NODon't anyone believe their "guarantee" of complete satisfaction or it's freeBecause it's not true! Also, save yourself a lot of money and go to a home repair store and buy a critter trap for $