Our sincerest apologies,We have since been able to remove the homeowner from all of our databases We have added the homeowner to our list that has the preferences set as do not call, do not email and do not knock It was our mistake by having his name in our database spelled incorrectly, which caused an issue on our side trying to update the preferences earlier..Regards,Anthony H [redacted]
RE: Complaint ID # [redacted] To whom it may concern,I am writing to convey our resolution to a complaint filed with the Revdex.com regarding PWHlOn 10/a complaint was generated on the Revdex.com while PWH) was working through a resolution with [redacted] ***The issue was a substandard construction by one of our crews that [redacted] *** identified.PWH removed the entire structure of the original project that was completed and rebuilt an entirely new deck for the customerPWH also refunded the entire cost of the project back to the customer due to this issue.The customer was happy with our resolution and has not made any other complaints to PWHregarding the new project.Thank you and kind regards,
Our sincerest apologies,We have since been able to remove the homeowner from all of our databases We have added the homeowner to our list that has the preferences set as do not call, do not email and do not knock It was our mistake by having his name in our database spelled incorrectly, which caused an issue on our side trying to update the preferences earlier..Regards,Anthony H [redacted]
RE: Complaint ID # [redacted] To whom it may concern,I am writing to convey our resolution to a complaint filed with the Revdex.com regarding PWHlOn 10/a complaint was generated on the Revdex.com while PWH) was working through a resolution with [redacted] ***The issue was a substandard construction by one of our crews that [redacted] *** identified.PWH removed the entire structure of the original project that was completed and rebuilt an entirely new deck for the customerPWH also refunded the entire cost of the project back to the customer due to this issue.The customer was happy with our resolution and has not made any other complaints to PWHregarding the new project.Thank you and kind regards,