Coyne Textile Services Reviews (1)
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Coyne Textile Services Rating
Description: CARPET & RUG CLEANING EQUIPMENT-RENTAL, UNIFORM SUPPLY SERVICE
Address: 2912 Cincinnati Dayton Rd, Middletown, Ohio, United States, 45044-9313
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Review: I have been a loyal customer of Coyne Textiles since 1999. Coyne textiles provided commercial carpet service for my McMurray dental office. Recently, defective binding on the carpets caused an unstable walking surface for my patients, as the carpets were placed in my patient waiting room. Numerous patients stumbled and tripped. We contacted Coyne for a period of two months without any attempt of a remedy on Coynes part to the situation. As a business owner myself, Im extremely disapointed that customer (patient) safety was not considered paramount. Growing more and more dissatisfied with Coyne Textiles Product and Customer Service, I decided to cancel my service at which time I was told that I would be charged a $200 breach of contract fee. Im not sure why a poor product and customer service that created a safety hazzard in my office isnt grounds for cancelling ones contract without penalty.Desired Settlement: I would like to be able to cancel my service without being penalized, as I was a loyal paying customer since 1999. I chose to cancel my service because of poor service, and no other reason.