CPI Crown Properties International Corporation

Initial Business Response / [redacted] (1000, 15, 2016/06/13) */ Ballooning is very weather dependentThere are days the conditions are unsafe to fly, especially during the winter monthsThe balloon travels the same speed and same direction as the windThe pilot has no control over the path of the balloon during the flightI was not aware the passenger [redacted] was unhappy with the flight until receiving this complaint and seeing other posts he placed on social mediaI would have preferred that he directed them directly to me to work out a solutionThe total price he paid for the gift certificate was $450, not $

Initial Business Response /* (1000, 15, 2016/06/13) */
Ballooning is very weather dependent There are days the conditions are unsafe to fly, especially during the winter months The balloon travels the same speed and same direction as the wind The pilot has no control over the path of the
balloon during the flight I was not aware the passenger *** *** was unhappy with the flight until receiving this complaint and seeing other posts he placed on social media I would have preferred that he directed them directly to me to work out a solution The total price he paid for the gift certificate was $450, not $

Initial Business Response /* (1000, 15, 2016/06/13) */
Ballooning is very weather dependent. There are days the conditions are unsafe to fly, especially during the winter months. The balloon travels the same speed and same direction as the wind. The pilot has no control over the path of the...

balloon during the flight. I was not aware the passenger [redacted] was unhappy with the flight until receiving this complaint and seeing other posts he placed on social media. I would have preferred that he directed them directly to me to work out a solution. The total price he paid for the gift certificate was $450, not $600.