Complaint: [redacted] I am rejecting this response because: This copy of this paper was never given to me or signed by me nor was I ever told that the deposit was non refundable Sincerely, [redacted] ***
Initial Business Response / [redacted] (1000, 5, 2016/02/03) */ I had lost a manager at that time and I stepped in to fill inResidents were coming in and complaining of the lack of parking spots and that most cars don't even moveI tracked the cars that did not move and noticed one that had not movedI asked residents and office staff if they knew who it belonged toNo one knew who it belonged to so I tagged the car and waited hours with no responseI did tow the carWhen the resident came back and confronted me, I did explain to him why it was done, and our policy is to let the office know when you leave for extended periods of time, we can then keep any eye on apartmentI did give him $off his rent at that timeI am not going to give him the other $and it would not help this resident with his ledger, he owes us a lot of moneyAlways pays lateI handled this to the best of my ability Final Business Response / [redacted] (1000, 8, 2016/02/05) */ In activity from 3/31/there were notes that the car had not moved in monthsStuart stated that he could not move car as he did not have licenseIn other activity also states that the battery was dead and he could not move itWas seen trying to charge it with outside plugHe did agree to move it occasionallyHe had told the office staff that he would be gone for a weekHis towing bill was $+ per dayThis is almost years ago and he has never brought it up since
Complaint: [redacted] I am rejecting this response because: This copy of this paper was never given to me or signed by me nor was I ever told that the deposit was non refundable Sincerely, [redacted] ***
Initial Business Response / [redacted] (1000, 5, 2016/02/03) */ I had lost a manager at that time and I stepped in to fill inResidents were coming in and complaining of the lack of parking spots and that most cars don't even moveI tracked the cars that did not move and noticed one that had not movedI asked residents and office staff if they knew who it belonged toNo one knew who it belonged to so I tagged the car and waited hours with no responseI did tow the carWhen the resident came back and confronted me, I did explain to him why it was done, and our policy is to let the office know when you leave for extended periods of time, we can then keep any eye on apartmentI did give him $off his rent at that timeI am not going to give him the other $and it would not help this resident with his ledger, he owes us a lot of moneyAlways pays lateI handled this to the best of my ability Final Business Response / [redacted] (1000, 8, 2016/02/05) */ In activity from 3/31/there were notes that the car had not moved in monthsStuart stated that he could not move car as he did not have licenseIn other activity also states that the battery was dead and he could not move itWas seen trying to charge it with outside plugHe did agree to move it occasionallyHe had told the office staff that he would be gone for a weekHis towing bill was $+ per dayThis is almost years ago and he has never brought it up since