As of 3/12/Blackmon Mooring of Houston and *** *** have reached a settlement regarding this Revdex.com issue #***Please reference the following email chain for reference:
---------------------From: *** ***
Date: 08/12/9:AM (GMT-06:00)
To: *** *** ***
Subject: Re: SETTLEMENT OFFER Hi ***,Thanks for confirming that the warranties
will not be affectedPlease proceed with the above resolutionI believe this
is a fairsettlement for all that
is missing.Thanks,*** ***
On Tuesday, August 11, 11:AM, "*** *** ***> wrote:I have confirmed- the agreement DOES NOT affect the warranties
From: *** ***
Sent: Monday, August 10, 4:PM
To: *** *** ***
Subject: RE: SETTLEMENT OFFER
OkJust let me
know.
*** *** ** *** ** *** ***
-------- Original message --------
From: "*** *** ***
Date:08/10/2:PM (GMT-06:00)
To: *** ***
Cc:
Subject: RE: SETTLEMENT OFFER
I do not think so, but let me verify to be sure
From: *** ***
Sent: Monday, August 10, 1:PM
To: *** *** ***
Subject: RE: SETTLEMENT OFFER
Hi ***,
So, if I sign this, all
warranties will be voided?
Thanks,*** *** ** *** ** *** ***
-------- Original message --------
From: "*** *** ***
Date:08/06/10:AM (GMT-06:00)
To: *** ***
Cc:
Subject: SETTLEMENT OFFER
Good morning. While
I still do not believe Blackmon Mooring ever took possession of nor lost your
jewelry, after further consideration and in an effort to resolve this issue, I
will pay you $to settle any and ALL claims you have in the work we did
I will need you to sign a full and final release of all issues upon
delivery of the check. If you are agreeable to this, I will request the
check and it will take 5-business days to be processedOnce I have the check
in my hand, I will contact you to make arrangements to secure the signature on
the release and deliver the check
Regards, *** ***Operations Manager Blackmon Mooring of
Houston*** *** *** ***
*** *** ***Cell-***Office Direct
713-730-1948Fax-814-334-
Our Operations Manager has been in contact with Ms*** in an attempt to find resolutionThey will be in further conversations this week and we will post a more comprehensive response
I spoke to Mr *** this morning My project Manager has met with him and took pictures of the tree debris left over the fence Mr *** does not want the debris removed but he does want the invoice adjusted I told him I would have no problem doing that and that I will
have it sent to him and his adjuster by Friday He seemed very pleased with this resolution and looks forward to it being completed. Darren J*** Construction ManagerBlackmon Mooring
Revdex.com:
This letter is to inform you that Blackmon Mooring has carried out to my satisfaction the resolution it proposed for my complaint, filed on 1/13/and assigned ID ***
Regards,Blackmon Mooring has sent over a new invoice that both our adjuster and myself have agreed on
In response to the concerns from Revdex.com #***This project is nearing completion the only outstanding item is a shower door replacementWe installed the shower door the customer selected and they are not happy with the way it looksIn regards to the tile, we had our construction manager inspect
the time and determined one time did need replacementWe will continue to work with our customer to finalize the project in a expedited manor.Thank you,William
W***Sales Manager*** *** *** ***Houston, TX 77099Mobile: *** *** *** *** * ***
The Construction Manager, Darren J***, spoke with Mr*** and he is aware that the adjuster has the revised estimateWe are working with the adjuster of Mr***'s claim to correct any discrepancy on our invoiceOur goal is to have this situation resolved to everyone’s satisfaction by the end of this week. Thank you, William W***General Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID
***, and have determined that this proposed action would not resolve my complaint Waiting to hear back from Blackmon Mooring, to see if the agreementwill cancel out warranty.I am not sure what there is on the pack out, but my stuff is missingThere were other issues I didn't even mention, that I would be surprised if it was their "normal" operations I do not think my warranty on their work, should be voidedWill get back to you, once I hear back from them.
Regards,
*** ***
As of 3/12/Blackmon Mooring of Houston and *** *** have reached a settlement regarding this Revdex.com issue #***Please reference the following email chain for reference:
---------------------From: *** ***
Date: 08/12/9:AM (GMT-06:00)
To: *** *** ***
Subject: Re: SETTLEMENT OFFER Hi ***,Thanks for confirming that the warranties
will not be affectedPlease proceed with the above resolutionI believe this
is a fairsettlement for all that
is missing.Thanks,*** ***
On Tuesday, August 11, 11:AM, "*** *** ***> wrote:I have confirmed- the agreement DOES NOT affect the warranties
From: *** ***
Sent: Monday, August 10, 4:PM
To: *** *** ***
Subject: RE: SETTLEMENT OFFER
OkJust let me
know.
*** *** ** *** ** *** ***
-------- Original message --------
From: "*** *** ***
Date:08/10/2:PM (GMT-06:00)
To: *** ***
Cc:
Subject: RE: SETTLEMENT OFFER
I do not think so, but let me verify to be sure
From: *** ***
Sent: Monday, August 10, 1:PM
To: *** *** ***
Subject: RE: SETTLEMENT OFFER
Hi ***,
So, if I sign this, all
warranties will be voided?
Thanks,*** *** ** *** ** *** ***
-------- Original message --------
From: "*** *** ***
Date:08/06/10:AM (GMT-06:00)
To: *** ***
Cc:
Subject: SETTLEMENT OFFER
Good morning. While
I still do not believe Blackmon Mooring ever took possession of nor lost your
jewelry, after further consideration and in an effort to resolve this issue, I
will pay you $to settle any and ALL claims you have in the work we did
I will need you to sign a full and final release of all issues upon
delivery of the check. If you are agreeable to this, I will request the
check and it will take 5-business days to be processedOnce I have the check
in my hand, I will contact you to make arrangements to secure the signature on
the release and deliver the check
Regards, *** ***Operations Manager Blackmon Mooring of
Houston*** *** *** ***
*** *** ***Cell-***Office Direct
713-730-1948Fax-814-334-
Our Operations Manager has been in contact with Ms*** in an attempt to find resolutionThey will be in further conversations this week and we will post a more comprehensive response
I spoke to Mr *** this morning My project Manager has met with him and took pictures of the tree debris left over the fence Mr *** does not want the debris removed but he does want the invoice adjusted I told him I would have no problem doing that and that I will
have it sent to him and his adjuster by Friday He seemed very pleased with this resolution and looks forward to it being completed. Darren J*** Construction ManagerBlackmon Mooring
Revdex.com:
This letter is to inform you that Blackmon Mooring has carried out to my satisfaction the resolution it proposed for my complaint, filed on 1/13/and assigned ID ***
Regards,Blackmon Mooring has sent over a new invoice that both our adjuster and myself have agreed on
In response to the concerns from Revdex.com #***This project is nearing completion the only outstanding item is a shower door replacementWe installed the shower door the customer selected and they are not happy with the way it looksIn regards to the tile, we had our construction manager inspect
the time and determined one time did need replacementWe will continue to work with our customer to finalize the project in a expedited manor.Thank you,William
W***Sales Manager*** *** *** ***Houston, TX 77099Mobile: *** *** *** *** * ***
The Construction Manager, Darren J***, spoke with Mr*** and he is aware that the adjuster has the revised estimateWe are working with the adjuster of Mr***'s claim to correct any discrepancy on our invoiceOur goal is to have this situation resolved to everyone’s satisfaction by the end of this week. Thank you, William W***General Manager
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID
***, and have determined that this proposed action would not resolve my complaint Waiting to hear back from Blackmon Mooring, to see if the agreementwill cancel out warranty.I am not sure what there is on the pack out, but my stuff is missingThere were other issues I didn't even mention, that I would be surprised if it was their "normal" operations I do not think my warranty on their work, should be voidedWill get back to you, once I hear back from them.
Regards,
*** ***