Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below
Most relays can be interchangeable and used for other functionsMy transmission relay might have been used to test another function on another vehicle; therefore, stating that they do not work on transmissions is irrelevantThe indisputable fact remains that my transmission relay went missing while my vehicle was in the possesion of CR Automotive for repairs.When I picked up my vehicle from CR Automotive, my transmission would only go into one drive gearOf course I had to have it checked out professionallyThe majority of the cost at the transmission shop was for their time to determine that the transmission relay was missingWhen they called to let me know what was needed, the only additional cost was for a new relay itselfI don't think anyone in that position would have felt the need to call CR Automotive to inform them of an issueSo again, Mr *** point is irrelevant.When I went to CR Automotive to discuss being reimbursed for the cost at the transmission shop I did not insinuate that anyone was a "crook"I tried to highlight the fact that my transmission relay went missing while my vehicle was in their possesion for repairsI feel disappointed about this situation because in the past I have had good experiences with CR AutomotiveRegards,
*** ***
Revdex.com** ***
*** * *** ***
*** ** ***
Dear Representative CR Automotive:
As a service to your business, this letter is in regards to a consumer complaint submitted to the Revdex.com about your business on 10/13/by Jason Fields and assigned complaint ID ***
Although the consumer has not expressed satisfaction in the resolution of the complaint, the Revdex.com has determined that the response from your company addresses the disputed issues and exhibits a good faith effort to resolve the complaint.
Therefore, this complaint has been closed
It has been our pleasure working with you to resolve the dispute filed by *** *** Now that the dispute is closed, we would appreciate your feedback on the Revdex.com’s performance Please review the Revdex.com on Yahoo.com or Google.comPlease note, you do need to have a Yahoo or Google account to post reviews.
Thank you in advanced for your feedbackIt is important to us.
For Yahoo: Click here or copy this link into your browser, http://local.yahoo.com/info-18871968-better-business-bureau-fort-worth?tab=revie...⇄ />
For Google: Click here or Copy this link into your browser, http://goo.gl/6pv4M
Please understand that the customer's complaint and your response could be publicly posted on the Revdex.com website (Revdex.com reserves the right to not post in accordance with Revdex.com policy). Please do not include any information that personally identifies your customer. By submitting your response, you are representing that it is a truthful account of your experience with this customer. The Revdex.com may redact the complaint of your response to protect privacy rights and to remove inappropriate language
If you have any questions, please contact us at *** between 9:a.mand 4:p.mor by email at ***
Regards,
*** ***
Dispute Resolution, Ad Review
*** *** ***
MESSAGE:
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below
Most relays can be interchangeable and used for other functionsMy transmission relay might have been used to test another function on another vehicle; therefore, stating that they do not work on transmissions is irrelevantThe indisputable fact remains that my transmission relay went missing while my vehicle was in the possesion of CR Automotive for repairs.When I picked up my vehicle from CR Automotive, my transmission would only go into one drive gearOf course I had to have it checked out professionallyThe majority of the cost at the transmission shop was for their time to determine that the transmission relay was missingWhen they called to let me know what was needed, the only additional cost was for a new relay itselfI don't think anyone in that position would have felt the need to call CR Automotive to inform them of an issueSo again, Mr *** point is irrelevant.When I went to CR Automotive to discuss being reimbursed for the cost at the transmission shop I did not insinuate that anyone was a "crook"I tried to highlight the fact that my transmission relay went missing while my vehicle was in their possesion for repairsI feel disappointed about this situation because in the past I have had good experiences with CR AutomotiveRegards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below
Most relays can be interchangeable and used for other functionsMy transmission relay might have been used to test another function on another vehicle; therefore, stating that they do not work on transmissions is irrelevantThe indisputable fact remains that my transmission relay went missing while my vehicle was in the possesion of CR Automotive for repairs.When I picked up my vehicle from CR Automotive, my transmission would only go into one drive gearOf course I had to have it checked out professionallyThe majority of the cost at the transmission shop was for their time to determine that the transmission relay was missingWhen they called to let me know what was needed, the only additional cost was for a new relay itselfI don't think anyone in that position would have felt the need to call CR Automotive to inform them of an issueSo again, Mr *** point is irrelevant.When I went to CR Automotive to discuss being reimbursed for the cost at the transmission shop I did not insinuate that anyone was a "crook"I tried to highlight the fact that my transmission relay went missing while my vehicle was in their possesion for repairsI feel disappointed about this situation because in the past I have had good experiences with CR AutomotiveRegards,
*** ***
Revdex.com** ***
*** * *** ***
*** ** ***
Dear Representative CR Automotive:
As a service to your business, this letter is in regards to a consumer complaint submitted to the Revdex.com about your business on 10/13/by Jason Fields and assigned complaint ID ***
Although the consumer has not expressed satisfaction in the resolution of the complaint, the Revdex.com has determined that the response from your company addresses the disputed issues and exhibits a good faith effort to resolve the complaint.
Therefore, this complaint has been closed
It has been our pleasure working with you to resolve the dispute filed by *** *** Now that the dispute is closed, we would appreciate your feedback on the Revdex.com’s performance Please review the Revdex.com on Yahoo.com or Google.comPlease note, you do need to have a Yahoo or Google account to post reviews.
Thank you in advanced for your feedbackIt is important to us.
For Yahoo: Click here or copy this link into your browser, http://local.yahoo.com/info-18871968-better-business-bureau-fort-worth?tab=revie...⇄ /> For Google: Click here or Copy this link into your browser, http://goo.gl/6pv4M
Please understand that the customer's complaint and your response could be publicly posted on the Revdex.com website (Revdex.com reserves the right to not post in accordance with Revdex.com policy). Please do not include any information that personally identifies your customer. By submitting your response, you are representing that it is a truthful account of your experience with this customer. The Revdex.com may redact the complaint of your response to protect privacy rights and to remove inappropriate language
If you have any questions, please contact us at *** between 9:a.mand 4:p.mor by email at ***
Regards,
*** ***
Dispute Resolution, Ad Review
*** *** ***
MESSAGE:
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my dispute
Please enter your reason(s) for rejecting the business response below
Most relays can be interchangeable and used for other functionsMy transmission relay might have been used to test another function on another vehicle; therefore, stating that they do not work on transmissions is irrelevantThe indisputable fact remains that my transmission relay went missing while my vehicle was in the possesion of CR Automotive for repairs.When I picked up my vehicle from CR Automotive, my transmission would only go into one drive gearOf course I had to have it checked out professionallyThe majority of the cost at the transmission shop was for their time to determine that the transmission relay was missingWhen they called to let me know what was needed, the only additional cost was for a new relay itselfI don't think anyone in that position would have felt the need to call CR Automotive to inform them of an issueSo again, Mr *** point is irrelevant.When I went to CR Automotive to discuss being reimbursed for the cost at the transmission shop I did not insinuate that anyone was a "crook"I tried to highlight the fact that my transmission relay went missing while my vehicle was in their possesion for repairsI feel disappointed about this situation because in the past I have had good experiences with CR AutomotiveRegards,
*** ***