Craftmaster Auto Body Group, Inc.

This is for the Merritt Island location.
I brought in my car to repair a smash in the back. When my repair was done the trunk did not align properly. Frank the manager gave me a couple of excuses why it didn't fit properly. First, it was 'they all look like that - go look on the lot'. When I sent a pic of my car 2 weeks prior to the wreck, with the trunk aligned, I received no response. When I returned to have my trunk adjusted Frank refused and told me the power trunk closing device warps the trunk on all of these cars. I contacted my insurance and they called the shop and told me to bring it in; so they could tell me they all look like that. It leaked water on the right side (where it didn't align) and they told my wife it came from the antenna - on the left side. Finally I gave up (which I believe is Frank's master plan) and decided to fix it myself. When I pulled all the lining out of the trunk, the floor of the trunk was all rusted due to the metal grinding debris left in the trunk. I also had to fix that myself. I gave two stars because the paint work was excellent.