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Cragg's Do It Best Lumber and Home Center

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Cragg's Do It Best Lumber and Home Center Reviews (1)

I called ahead to check on a piece of equipment. I was told it was available and that the cost was $60. I told them I'd talk with my spouse and call them back if we decided to get this.I called back with confirmation and was retold that this cost $60. I went to the store to pick this up. Then I was told by mark and jayleen that this was $60. Upon checkout the bill said $75. I asked jayleen about this and she said that's the cost for the equipment. I reminded her that she just told me along with 3 other people that this cost $60. She said she would go find out. She took her list to mark who stated that it cost $60. Then she showed him a piece of paper where he stated OK it says $75 charge her $75. Jaylenn then came back and stated that it would be $75. I asked her why they would all tell me prior to driving all the way up therethat it was a different price. And then be told the same price by 4 different people only to get charged $15 more. The lady was rude. Unhelpful and unapologetic. She didn't offer any fix to the situation I asked her if she could make sure that all the employees were aware of the correct price to which she ignored me.

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