Craig Electronics, Inc. Reviews (2)
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Craig Electronics, Inc. Rating
Address: 1160 NW 163rd Drive, Miami, Florida, United States, 33169-5816
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www.craigelectronics.net
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Do not buy tablets from this company. My children each received a CMP765 as a gift for Christmas. The charger did not fit properly in the port and so it was very difficult to charge the tablets. Also they do not hold a charge longer than two hours, even when powered down. After one month of use the sound stopped working on one of the tablets. Since there was no receipt, customer service informed me that I could ship it in for repair at an estimated cost of $35-$100. I informed the agent that I would need to opt out of that option and buy a product from a better company.
Customer service is very poor and there is no effort made by customer service to resolve an order error that occurred on behalf of Craig Electronics. They do tell you they are sorry, but no effort is made for customer service recovery. This was an ordering and shipping oversight - could have easily been corrected by sending the item with 2 day shipping - only given an excuse that it is the holiday season.