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Craig's Automotive Collision Center Inc

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Reviews Craig's Automotive Collision Center Inc

Craig's Automotive Collision Center Inc Reviews (4)

I took my car in as scheduled where everything started off great, it wasn't until I went to pick it up where the problems began. They said the car wouldn't be done tell just about close, no biggie right.. Think again, it's dark out by then. My body lines for parts replaced/repaired did NOT FIT NOR MATCH THE OTHER SIDE. The guys in the shop began to argue every excuse under the sun, even tried to point things out that had nothing to do with my concerns for the work they performed an said they can do!!! Example: your car isn't even waxed
Also the crack seal for the matting lines of body parts were never inspected, even though the car went on a frame rack ( with out even notifying me of work that was not quoted in the repairs the you my car on the frame rack)
This shop has been around for many years so they should know if body lines don't line up, your work is not complete an you will not collect payment for poor an incomplete work!!
Get repairs with caution!!

I recently had my 2002 [redacted] truck repaired @ Craig's & was more than happy with the professional way [redacted] & the rest of the staff treated me & my claim. everything was completed better than promised & right on time @ a fair price. My truck looked like new & was spotless when I picked it up. This was probably one of the best experiences I have had with automotive repairs & highly recommend them. Thanks

Craig's Automotive Collision went above and beyond whe fixing our wrecked car.
The repair was better than new, I wouldn't use any other shop in Spokane except Craig's

Review: on 11/12/2013 at craigs to get repairs done after a auto accident. I was told my car will be completed on 11/15/2013, as my fianc an I showed up on 11/15/13 we noticed the body lines did not match, paint missing on rear bumper that was replaced by craigs, an blemish with the paint on the hatch, all of these problems the body shop got paid to fix an said they would so I had to keep the rental car for a few extra days because of their poor works man ship. they said that the re fixes would be completed by 11/18/13. when the 18th came they said it needed one more day to buff an wax the car, which was not authorized to be completed but was done. at that time on the 18th my fianc looked at the body work to see if the repairs were completed, as he inspected the rear end where the body work was completed by the body shop he seen that the repairs of the repairs was not fixed. the shop said they are done an will not fix the body lines nor the paint blemish on the hatch. upon pick on 11/19/13 my fianc also noticed incomplete work with a crack in the paint on the drivers side quarter panel right next to the body line of the tail light was not repaired, which is damage from the accident.Desired Settlement: I would at this time like to request for a refund of the damages cost that still need to be fixed or for the shop to make it right and fix these three problems.1.rear end body lines2.paint blemish on hatch3.paint crack on driver side quarter panel at the tail light body line

Business

Response:

After reviewing our billing to the insurance company, It is noted that no repairs were ever done to the quarter that you are mentioning. If you feel the claim needs to be reopened please call the carrier for this to be done. As to your other request I would like to review these imperfections myself before determining a decision.

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Description: Auto Body Repair & Painting, Auto Restoration, Auto Services, Auto Body Shop Equipment & Sup, Auto Paintless Dent Repair, Auto Paint - Mobile, Auto Parts & Supplies - Used, Auto Repair - Maintenance, Auto Bumpers, Guards & Grilles, Auto Parts & Supplies - New

Address: 6321 N Cincinnati St, Spokane, Washington, United States, 99208-5204

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Web:

www.village-academy.com

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