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Craig's Photography

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Reviews Portrait Photographers, Wedding Consultant Craig's Photography

Craig's Photography Reviews (6)

The item shipped with his [redacted] badge to [redacted] in [redacted]. If he still wants the item we will reship them.Al

Complaint: [redacted]
I am...

rejecting this response because:
I contacted the business immediately after opening the box and sent them the pics that I have attached to this email.  I got no response.  I called and left messages according to their instructions at their advertised phone numbers.  I got no response.  I got charged for the two bills that I did not receive.  The one they sent to me that I did not order was equal to the amount that I was charged for the two bills I did not receive.  But it was not an item that I wanted.  They should have contacted me to let me know that the item was no longer available, or just cancelled them from the order and let me know they were not available.  What gave them the right to decide what I would want if the items I wanted were no longer available?The diecast cars were supposed to be in new condition -- not all broken and missing parts off of them.  I attached the info on what they said the mystery box would consist of.  Not one vehicle was whole.  I have tried to reach their customer service and can't.  As yIou can see by their response, they did not tell you how I was to reach them.  Their representative signed it as "A".  What extension can they be reached at??? How do I reach "A"?????I've also included a copy of my invoice to show what I ordered and what was not received.I still have an item on backorder with this company.  We are still hoping that that item will not be such a problem as this order has been.Thank you and I greatly appreciate all of your help in this matter.
Sincerely,
[redacted]

Spoke to customer yesterday.  Refund check was mailed on 07/22/2015.

Customer ordered quite a few cars on our close out list and 2 were discontinued so the entire order did not ship. I have removed the discontinued items from the order and our system will now send the order out. We apologize for her confusion.*

Customer ([redacted]) ordered numerous items from the [redacted], some of which were discontinued so they could not be sent and the customer was not charged for. If the customer tells me what was missing and what was damaged I will see if I can replace it.*

Complaint: [redacted]
I am rejecting this...

response because: I cancelled my order, I already disappointed to their services. It's almost 2 months.I called many times no response and no up date till I raise this issue to Revdex.com.Thanks for your response but I need my money back as soon as possible,please.
Sincerely,
[redacted]

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Address: 3333 E. 17th, Spokane, Washington, United States, 99223

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+1 (509) 535-3708

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