Complaint: ***
I am rejecting this response because:
From: *** *** [
href="mailto:[email protected]">mailto:***@gmail.com] Sent: Sunday, May 22, 6:AMTo: Revdex.comInfo Subject: Re: You have a New Message from Revdex.com Serving Chicago and Northern Illinois Complaint ***
This was in my spam folder. I do not agree it is resolved, it's a harrasing sales tactic.
Also there's no way to respond in the portalPlease reopen so I can respond.
Sincerely,
*** ***
Initial Business Response /* (1000, 7, 2014/06/06) */
We have addressed the customer's complaint and removed their information from our databaseWe have also added the customer to our suppression fileWe have personally followed up with the customer to notify them
Initial Consumer
Rebuttal /* (2000, 9, 2014/06/06) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I am in receipt of the telephone call referenced in the replyAlthough they stated they never received any of the "Return To Sender" mail I sent back, they indeed did receive the fax and letter I sent in March, requesting them to stopI consider this matter closed
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***
Calibri, sans-serif;">From: *** *** Sent: Friday, July 1, 5:AMTo: Chris ***Subject: Re: Your Advertising Age subscription
Dear Mr***:
Thank you for your email and offer.
I believe your colleagues resolved the situation and honored the $subscription in the end. They had originally charged me $and then after much discussion, a few weeks later I was reimbursed the remaining amount, honoring the advertised $subscription
Best regards,
*** ***
Complaint: ***
I am rejecting this response because:
From: *** *** [
href="mailto:[email protected]">mailto:***@gmail.com] Sent: Sunday, May 22, 6:AMTo: Revdex.comInfo Subject: Re: You have a New Message from Revdex.com Serving Chicago and Northern Illinois Complaint ***
This was in my spam folder. I do not agree it is resolved, it's a harrasing sales tactic.
Also there's no way to respond in the portalPlease reopen so I can respond.
Sincerely,
*** ***
Initial Business Response /* (1000, 7, 2014/06/06) */
We have addressed the customer's complaint and removed their information from our databaseWe have also added the customer to our suppression fileWe have personally followed up with the customer to notify them
Initial Consumer
Rebuttal /* (2000, 9, 2014/06/06) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I am in receipt of the telephone call referenced in the replyAlthough they stated they never received any of the "Return To Sender" mail I sent back, they indeed did receive the fax and letter I sent in March, requesting them to stopI consider this matter closed
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***
Calibri, sans-serif;">From: *** *** Sent: Friday, July 1, 5:AMTo: Chris ***Subject: Re: Your Advertising Age subscription
Dear Mr***:
Thank you for your email and offer.
I believe your colleagues resolved the situation and honored the $subscription in the end. They had originally charged me $and then after much discussion, a few weeks later I was reimbursed the remaining amount, honoring the advertised $subscription
Best regards,
*** ***