Crane Agency

I am having a absolute horrible experience with this company!!!
After having a long conversation (recorded) with the agent about bad past experience with other companies he assured me this would not happen with them.?
I took his word and paid for liability and dwelling for one full year and 8mo into it they want more money for no reason at all, I asked him 3-times if this was it for payment for year and was told yesWhat a lying hypocriteDJ *** is his name and I would suggest no one does business with him at allUnless your a small business with disposable income?