We went to make a delivery on 3/6, tanks full. Went today tanks full, they have heater problems. Not out of gas, not our problem. Caretaker had not been checking on house or it would have been discovered. Last delivery January 8th, a...
long time and a lot of cold weather with the heater not running.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Yesterday I sent the following message to the [email protected] email in regards to this issue. Good Morning,I would like to withdraw Complain ID #[redacted]. We have found that there was an issue with our furnace that caused our problem and Pep-Up was not at fault. I have been in contact with [redacted] from our Pocomoke Pep-Up location and we have worked out the other issues we were having with the service. We will remain customers of Pep-Up at this point as they have assured me that they are committed to providing reliable service. Please let me know if you have any additional questions.[redacted]
This complaint/account issue was addressed and an agreement/settlement was reached. The issue was resolved on 2/19/2016. We disagree with some of the statements made, but as I said it has been resolved. Pep-Up, Inc.
We went to make a delivery on 3/6, tanks full. Went today tanks full, they have heater problems. Not out of gas, not our problem. Caretaker had not been checking on house or it would have been discovered. Last delivery January 8th, a...
long time and a lot of cold weather with the heater not running.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Yesterday I sent the following message to the [email protected] email in regards to this issue. Good Morning,I would like to withdraw Complain ID #[redacted]. We have found that there was an issue with our furnace that caused our problem and Pep-Up was not at fault. I have been in contact with [redacted] from our Pocomoke Pep-Up location and we have worked out the other issues we were having with the service. We will remain customers of Pep-Up at this point as they have assured me that they are committed to providing reliable service. Please let me know if you have any additional questions.[redacted]
This complaint/account issue was addressed and an agreement/settlement was reached. The issue was resolved on 2/19/2016. We disagree with some of the statements made, but as I said it has been resolved. Pep-Up, Inc.