Cranor Inspection Services

I feel like Cranor missed a few things in the inspection report for the house I purchased which I discovered in the course of the first year of ownership This is my first house purchase so I don't have a comparison with any other inspector, and I don't know if it is standard or acceptable for an inspector to miss a few (relatively minor) things But here goes: 1) In the utility room there was a throw rug on the floor During the inspection we thought nothing of it and I don't believe Cranor looked to see if there was anything under the rug It turns out that under the rug is a drain and the drain grate was completely destroyed It is basically a nasty hole in the floor which should have a grate over it that the owners covered up with a throw rug I feel like the inspector should have found this and recommended that the owners repair the drain grate It is a nonstandard size so it is not like I can just pick up the grate at [redacted] and cement it in2) The master shower drain turned out to be completely saturated with hair, so the shower drained poorly I pulled enough hair out of there to supply wigs to people Again, I am not sure if this is something that an inspector is supposed to pick up but he did run all of the faucets3) After ~year of ownership, we heard strange noises coming from the sump pump in the crawl space and had a plumber look at it He said that the sump pump was completely fried and must have, in his determination, not been operating correctly for over a year In this case it is the word of a plumber so I'm not sure4) Immediately after moving in we noticed that the brick steps leading up to the front door are separating because the mortar is crumbling Is this something an inspector is supposed to catch? Again, not sureSo, in summary, there were a few things that I think should have been noted in the inspection report but weren't Whether this is par for the course I don't know

In reference to the complaint above
0in 0in 8pt;">*** *** *** signed a contract hiring Cranor Inspection Services, LLCon March 6, to inspect a home he was in the process of buying located at *** *** *** *** *** *** ** ***The *** *** *** *** regulations and the signed contract are very detailed on what is inspected and what is not inspected. The *** *** *** *** regulations and the contract are very clear that the inspection does not address and not intended to address compliance with regulatory requirements (including building codes). The *** *** *** *** regulations and the contract also are very clear that there are limits to a home inspection and one of the limits is that concealed defects are excluded. The home inspection report provided to *** *** was pages long. *** *** never contacted me with questions or complaints after the inspection and this Revdex.com complaint is the first I have heard of any dissatisfaction. I don’t know any specific detail of *** *** complaint but his description of a leak inside a wall is in itself a concealed condition. If there were no symptoms of a leak at the time of the inspection such as a stain, it would not have been visible Again, I don’t know the details of the alleged missed defect but it sounds like a concealed defect which is excluded per our contract
Cranor Inspection Services, LLC was hired by a client who was interested in buying the home that *** *** owned and was selling on April 16, The home is located at *** *** *** *** *** **. The inspection was done and the report was delivered to my client and the details of that report are confidential between my client and whoever she wants to discuss them with. However, since *** *** has mentioned the termite damage I will discuss that part of the report. There was a page report delivered to my client, the potential buyer of *** *** home located at *** *** ***. The inspection did reveal termite damage and the report clearly states it was located under the foyer area and some above the crawl space door. I have also confirmed through my client’s Realtor that the damage was confirmed by a termite inspector and the cost to repair was estimated at $
Regardless of the estimated dollar amount there was certainly damage. The reasons my client decided not to purchase the home from *** *** is unknown to me as she did not discuss that with me. However, I know from the years I have been in this business that you cannot guess why people decide against purchasing a home.
As a professional home inspector, I am hired to give opinions on the conditions of homes, my opinion does not always make everyone happyNot everyone always agrees with my opinion. I try to be consistent and fair with every client. Regardless, I had no contract with *** *** to inspect the home he was selling. My contract was with the potential purchaser who was totally satisfied with my services.
It’s my opinion that *** *** was satisfied until up until I inspected the home he was selling for a potential buyer (my client) and she decided not to buy it. I feel *** *** is upset at me for doing my job and is using the Revdex.com to maliciously attack my reputation as a professional.
I cannot give the inspection report on the house he was selling because that is confidential information that belongs to my client who was considering buying his home *** ***

I feel like Cranor missed a few things in the inspection report for the house I purchased which I discovered in the course of the first year of ownership. This is my first house purchase so I don't have a comparison with any other inspector, and I don't know if it is standard or acceptable for an inspector to miss a few (relatively minor) things. But here goes:
1) In the utility room there was a throw rug on the floor. During the inspection we thought nothing of it and I don't believe Cranor looked to see if there was anything under the rug. It turns out that under the rug is a drain and the drain grate was completely destroyed. It is basically a nasty hole in the floor which should have a grate over it that the owners covered up with a throw rug. I feel like the inspector should have found this and recommended that the owners repair the drain grate. It is a nonstandard size so it is not like I can just pick up the grate at [redacted] and cement it in.
2) The master shower drain turned out to be completely saturated with hair, so the shower drained poorly. I pulled enough hair out of there to supply wigs to 100 people. Again, I am not sure if this is something that an inspector is supposed to pick up but he did run all of the faucets.
3) After ~1 year of ownership, we heard strange noises coming from the sump pump in the crawl space and had a plumber look at it. He said that the sump pump was completely fried and must have, in his determination, not been operating correctly for over a year. In this case it is the word of a plumber so I'm not sure.
4) Immediately after moving in we noticed that the brick steps leading up to the front door are separating because the mortar is crumbling. Is this something an inspector is supposed to catch? Again, not sure.
So, in summary, there were a few things that I think should have been noted in the inspection report but weren't. Whether this is par for the course I don't know.

I was a victim to this unprofessional inspector coming into my home and punching holes in all my window seals. He reported there was a leak and I had 2 plummers and a Contractor come look for the leak that did not EXIST. He wrote in his report I had a crack in the bathtub that had been professionally sealed and has no issues or concers asside from cosmetic. He stated I had a door installed unprofessional and it was installed by a door company. He went in my gargage and threw a box over and broke a vase my 11 year old made in 2nd grade and my rugs and personal items thrown all over the garage. He had in the inspection report to add things to a 22 year old house that were 2015 upgrades. There was dirt and boot marks all over my freshly cleaned rugs I paid 300 to have cleaned. I am still trying to get out some of the dirt stains. There is now a whole in every window seal of my house I own and it is a destruction of my property and I will be persuing this damage legally. I would not reccommend leaving this man in your house if your not there. BEWARE!!!!: Have this guy put out of business for his unprofessional ethics and causing people to lose home sales because of this. He is not a accurate home inspector and should not use this type of language to explain home damage .

I am a Realtor and have recommended and had clients hire John Cranor for DOZENS of home inspections over the past decade. I've worked with many home inspectors and will only recommend Cranor Home Inspections. No inspector finds every issue every time, but John has consistently been the best I've worked with and will continue to put him at the top of my list.

I was a victim to this unprofessional inspector coming into my home and punching holes in all my window seals. He reported there was a leak and I had 2 plummers and a Contractor come look for the leak that did not EXIST. He wrote in his report I had a crack in the bathtub that had been professionally sealed and has no issues or concers asside from cosmetic. He stated I had a door installed unprofessional and it was installed by a door company. He went in my gargage and threw a box over and broke a vase my 11 year old made in 2nd grade and my rugs and personal items thrown all over the garage. He had in the inspection report to add things to a 22 year old house that were 2015 upgrades. There was dirt and boot marks all over my freshly cleaned rugs I paid 300 to have cleaned. I am still trying to get out some of the dirt stains. There is now a whole in every window seal of my house I own and it is a destruction of my property and I will be persuing this damage legally. I would not reccommend leaving this man in your house if your not there. BEWARE!!!!: Have this guy put out of business for his unprofessional ethics and causing people to lose home sales because of this. He is not a accurate home inspector and should not use this type of language to explain home damage .

Review: Did a home inspection on my new home and missed many code and safety violations and water leaking from upstairs tub into the first floor wall. He did a inspectoin on my house I was selling and used very unprofessional and bias language saying ("excessive termite damage") to the house we were tring to sell. I had the termite damage fixed by a professinal contractor for 650 dollars, I would not call this excessive damge it was only two boards at the side porch. This was the main reason buyer backed out of buying the house,Desired Settlement: Have this guy put out of business for his unprofessional ethics and causing people to lose home sales because of this. He is not a termite specialist and should not use this type of language to explain home damage .

Business

Response:

In reference to the complaint above.

[redacted] signed a contract hiring Cranor Inspection Services, LLC. on March 6, 2014 to inspect a home he was in the process of buying located at [redacted]. The [redacted] regulations and the signed contract are very detailed on what is inspected and what is not inspected. The [redacted] regulations and the contract are very clear that the inspection does not address and not intended to address compliance with regulatory requirements (including building codes). The [redacted] regulations and the contract also are very clear that there are limits to a home inspection and one of the limits is that concealed defects are excluded. The home inspection report provided to [redacted] was 16 pages long. [redacted] never contacted me with questions or complaints after the inspection and this Revdex.com complaint is the first I have heard of any dissatisfaction. I don’t know any specific detail of [redacted] complaint but his description of a leak inside a wall is in itself a concealed condition. If there were no symptoms of a leak at the time of the inspection such as a stain, it would not have been visible. Again, I don’t know the details of the alleged missed defect but it sounds like a concealed defect which is excluded per our contract.

Cranor Inspection Services, LLC was hired by a client who was interested in buying the home that [redacted] owned and was selling on April 16, 2014. The home is located at [redacted]. The inspection was done and the report was delivered to my client and the details of that report are confidential between my client and whoever she wants to discuss them with. However, since [redacted] has mentioned the termite damage I will discuss that part of the report. There was a 27 page report delivered to my client, the potential buyer of [redacted] home located at [redacted]. The inspection did reveal termite damage and the report clearly states it was located under the foyer area and some above the crawl space door. I have also confirmed through my client’s Realtor that the damage was confirmed by a termite inspector and the cost to repair was estimated at $1500.

Regardless of the estimated dollar amount there was certainly damage. The reasons my client decided not to purchase the home from [redacted] is unknown to me as she did not discuss that with me. However, I know from the 16 years I have been in this business that you cannot guess why people decide against purchasing a home.

As a professional home inspector, I am hired to give opinions on the conditions of homes, my opinion does not always make everyone happy. Not everyone always agrees with my opinion. I try to be consistent and fair with every client. Regardless, I had no contract with [redacted] to inspect the home he was selling. My contract was with the potential purchaser who was totally satisfied with my services.

It’s my opinion that [redacted] was satisfied until up until I inspected the home he was selling for a potential buyer (my client) and she decided not to buy it. I feel [redacted] is upset at me for doing my job and is using the Revdex.com to maliciously attack my reputation as a professional.

I cannot give the inspection report on the house he was selling because that is confidential information that belongs to my client who was considering buying his home. [redacted]

I feel like Cranor missed a few things in the inspection report for the house I purchased which I discovered in the course of the first year of ownership. This is my first house purchase so I don't have a comparison with any other inspector, and I don't know if it is standard or acceptable for an inspector to miss a few (relatively minor) things. But here goes:
1) In the utility room there was a throw rug on the floor. During the inspection we thought nothing of it and I don't believe Cranor looked to see if there was anything under the rug. It turns out that under the rug is a drain and the drain grate was completely destroyed. It is basically a nasty hole in the floor which should have a grate over it that the owners covered up with a throw rug. I feel like the inspector should have found this and recommended that the owners repair the drain grate. It is a nonstandard size so it is not like I can just pick up the grate at [redacted] and cement it in.
2) The master shower drain turned out to be completely saturated with hair, so the shower drained poorly. I pulled enough hair out of there to supply wigs to 100 people. Again, I am not sure if this is something that an inspector is supposed to pick up but he did run all of the faucets.
3) After ~1 year of ownership, we heard strange noises coming from the sump pump in the crawl space and had a plumber look at it. He said that the sump pump was completely fried and must have, in his determination, not been operating correctly for over a year. In this case it is the word of a plumber so I'm not sure.
4) Immediately after moving in we noticed that the brick steps leading up to the front door are separating because the mortar is crumbling. Is this something an inspector is supposed to catch? Again, not sure.
So, in summary, there were a few things that I think should have been noted in the inspection report but weren't. Whether this is par for the course I don't know.