Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below No, this reply does not resolve the issue LaDiff is correct that my wife and I shopped at their store on July 3rd While they state they make a practice of being honest about where their products are manufactured, they also state that the country of origin sign tag was missing from the piecesThe only information I had to rely on was what Ms [redacted] , our sales person, answered when we asked where the sofa and chair were made, and her answer was “Italy.” Yes it is true that I signed off on the sales invoice after reading it carefully, and after making this purchase based on the information I was givenHad I been given the correct information, I would not have made this purchase, so I should not be penalized for this After reviewing the invoice again now I noticed that I was sold a $protection plan that according to the invoice says it isn’t applicable on ‘as is clearance’So either these were not clearance items, or the sales person sold me a $plan that I could never use because it is not applicable on clearance items, which is an unethical practice It seems between selling me this plan and not remembering specific things that they told me, LaDiff is the one confused about this transaction, not meI want to be refunded for my entire purchase and I will pay the $pickup fee as I originally stated I would on the phone on 7/10/I do not want a store credit to get another item from a store I cannot trustPlease rectify this immediately with a full refund to the credit card I used, including the $protection plan, minus the $pickup fee Regards, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [redacted] After the pickup scheduled on Wednesday 8/5/2015, I will update the [redacted] and [redacted] review for La DiffAnd please send the technician to determine if the products are resellable and take those products backAlso we will need a proof written down (or copy of the current condition of the products) for the sofa after checking Regards, [redacted] ***
Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below No, this reply does not resolve the issue LaDiff is correct that my wife and I shopped at their store on July 3rd While they state they make a practice of being honest about where their products are manufactured, they also state that the country of origin sign tag was missing from the piecesThe only information I had to rely on was what Ms [redacted] , our sales person, answered when we asked where the sofa and chair were made, and her answer was “Italy.” Yes it is true that I signed off on the sales invoice after reading it carefully, and after making this purchase based on the information I was givenHad I been given the correct information, I would not have made this purchase, so I should not be penalized for this After reviewing the invoice again now I noticed that I was sold a $protection plan that according to the invoice says it isn’t applicable on ‘as is clearance’So either these were not clearance items, or the sales person sold me a $plan that I could never use because it is not applicable on clearance items, which is an unethical practice It seems between selling me this plan and not remembering specific things that they told me, LaDiff is the one confused about this transaction, not meI want to be refunded for my entire purchase and I will pay the $pickup fee as I originally stated I would on the phone on 7/10/I do not want a store credit to get another item from a store I cannot trustPlease rectify this immediately with a full refund to the credit card I used, including the $protection plan, minus the $pickup fee Regards, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [redacted] After the pickup scheduled on Wednesday 8/5/2015, I will update the [redacted] and [redacted] review for La DiffAnd please send the technician to determine if the products are resellable and take those products backAlso we will need a proof written down (or copy of the current condition of the products) for the sofa after checking Regards, [redacted] ***