Buffalo Laser Spa, IncMain Street, Suite Williamsville, NY [redacted] Dear [redacted] , Please know we take any complaint very seriously and will address [redacted] complaintAs a company we are so incredibly proud of the results that we have achieved over the past several years with our laser for fat removalWe consistently help our clients get the jumpstart they need in their fat loss goalsWe provide healthy lifestyle changes including diet and exercise as well targeting fat loss with our laser fat removal deviceOur company prides itself in excellent customer service and client careYou can see and read the responses from testimonials on our website as well as the Revdex.com websiteIn [redacted] case we went over and above to help herI also want to point out that she lost inches in her arms as documented by our technician that she has written this complaint aboutWe provided [redacted] with a FREE laser fat removal treatment on other body areas valued at $1,She also accepted FREE laser hair removal treatments valued at over $This was offered to her as goodwill, which obviously didn’t work out for usHer complaint is unfounded as she lost inches cumulatively on her arms and her hearsay and accusations in her complaint about staff are pure conjecture on her partWe offered her free treatments out of the kindness of our hearts, which she accepted [redacted] neglected to mention in her complaint that she signed a binding contract with us that states, “I certify that I have been fully informed of the nature and purpose of the fat removal procedure, expected outcomes and possible complications, and I understand that no guarantee can be given as to the final results obtained” [redacted] not only signed the agreement, but she initialed right beneath this statement indicating that she had read and understood it completelyThe laser fat removal package is a non-refundable serviceOur certified technicians performed the service of each treatment and delivered quality and professional serviceAt this point we have gone over and above what we can do to help ***We gave her FREE treatments that she accepted valued at over $2,She also signed a contract that states that there are no guarantees in the serviceWe delivered our service to [redacted] and expect to be paid for that serviceThank you, Joseph [redacted] , President Buffalo Laser Spa
We as a company are very proud of our reputationWe have treated 10's of thousands of WNY'ers with positive resultsWe try to achieve 100% satisfaction but when a company like ours deals in the volume we do it is impossible to meet the 100% standardThere are always a few who do not understand the program and only complain at the end to try and get something for free or in this case ask for their money backIn this case [redacted] misunderstood the year program as it was explained to herFor years while you are having your laser hair removal treatments you will be hair freeIt does not state anywhere in any of our material that you will get years after your initial years free treatments and receive treatments during this year timeframe.The manager has called and explained this to [redacted] again and she stated she understood thisAfter all, we did all the treatments for [redacted] and expect to be paid for our services
Please see attached response letter and financial agreement regarding complaint ID [redacted] Any questions please contact Lisa ###-###-####January 14, 2016We are so incredibly proud of the results that we have had over the past few years with laser fat removal Our fat removal laser has been incredibly successful for over 98% of our clients, but like any cosmetic treatment there are always one or two who do not follow the protocols which causes results to be less than those desiredOn December 8th, [redacted] came in for a fat removal consultation During the consultation our Manager described in great detail what would be required of [redacted] in order for her to have successful treatmentsThe protocols discussed included consuming ounces of water daily, eating sensibly, and post treatment exercise It was at this time that our manager and technicians explained to [redacted] the importance of having realistic expectationsSince that time, our staff has performed all of her purchased treatments as well as complimentary Gentle Smooth treatments Our staff goes above and beyond for each client by calculating calorie guidelines based on height, weight, age, activity level, and body type [redacted] refused to take advantage of our calorie calculating tools during her nutrition consultation as she had something else she wanted to use [redacted] did however go home with an extensive packet of information outlining the protocols and expectations of the fat removal treatmentsOn December 24th, [redacted] expressed to our technician how she felt she had over consumed during the holidaysMore specifically she had eaten a ‘garbage plate,’ alone with three days of overeatingIt is important to note the laser works 100% of the timeThe common denominator in the few complaints we receive is that the clients always take in more calories than they expendIn [redacted] ’s complaint to Revdex.com she states that she had three days over the holidays where she went above her suggested calorie intakeContrary to [redacted] ’s claim that her measurements showed no loss, our technician documented a cumulative inches lostOur measurement protocol is very preciseWe measure with a zero gravity tape measure to remove error and variablesThis is impossible to do at homeWe cannot stress enough that our laser works 100% of the timeWhen a client hopes to lose more inches, it is encouraged to either purchase more treatments to continue the loss, or to follow the protocols that we have set more strictlyOur clients are so happy; many of them have offered to speak with prospective clients about how great their experience has beenPlease visit our website www.BuffaloLaserSpa.Com to see testimonials from individuals that were so happy with their results that they donated their time for the video without any form of payment We are upfront and honest with every single clientFurthermore, our staff administered each treatment with professionalism and precisionQuality service was delivered to [redacted] for the duration of her treatments [redacted] signed a binding financial contract which reads “I certify that I have been fully informed of the nature and purpose of this procedure, expected outcomes and possible complications, and I understand that no guarantee can be given as to the final results obtained.” [redacted] not only signed this agreement, but also initialed right beneath this statement indicating that she had read and understood it completelyThe fat removal treatment package is a non-refundable service Our certified technicians performed each treatment and delivered quality service to [redacted] If [redacted] would like to see more of a loss in her abdomen, it is recommended to continue with more treatments, which we can offer at a discount Each client’s results are a direct result of what they put into the treatmentsWe delivered a service and expect to be paid for that service.Thank you,Joseph EParisi III, President
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I would attach my photos to prove that there was no change, but they will not release them to me I don't see their response as any type of settlement for a service that was promised but not provided Regards,
*** ***
Please receive the attached response in regards to Complaint ID ***Any questions feel free to contact me ###-###-####We consistently help our clients get the jump-start they need to lead a healthy lifestyleOur facility prides itself in excellent customer service and client care.Our agreement reads: “Exercising within two hours is imperative for successIt is up to you, the client, to follow a healthy lifestyle and guidelines set by Pittsford Laser Spa.”In addition to the contract that *** signed, we sent her home with an extensive packet that reiterates the importance of healthy living as it directly relates to results The bottom line is *** photographs were in fact goodShe lost a total of inches, which is an average-above average loss for the AbdomenOur contract reads, “Upon inception, your Fat Removal Treatments cannot be cancelled, refunded, or transferred, regardless of side effects, treatment results, or changes in personal circumstances Fees charged are not refundable and cannot be charged back.” It also states, “You are agreeing to take full responsibility for the success of your Fat Removal treatments By initialing here, you understand that the advised protocols are imperative and critical in order to experience the best resultsAll sales are final, no refunds will be given.” The few complaints that we receive are a fraction of the amount of people we perform treatments on each day, week and monthThe laser works 100% of the timeIt is up to the patient to abide to the protocols set forth in their contractWe delivered a service and expect to be paid for that service.Thank you,Joseph EParisi III, President
Buffalo Laser Spa, Inc. 5820 Main Street, Suite 101 Williamsville, NY 14221 [redacted] Dear [redacted], Please know we take any complaint very seriously and will address [redacted] complaint. As a company we are so...
incredibly proud of the results that we have achieved over the past several years with our laser for fat removal. We consistently help our clients get the jumpstart they need in their fat loss goals. We provide healthy lifestyle changes including diet and exercise as well targeting fat loss with our laser fat removal device. Our company prides itself in excellent customer service and client care. You can see and read the responses from testimonials on our website as well as the Revdex.com website. In [redacted] case we went over and above to help her. I also want to point out that she lost 3.5 inches in her arms as documented by our technician that she has written this complaint about. We provided [redacted] with a FREE laser fat removal treatment on 2 other body areas valued at $1,500.00. She also accepted FREE laser hair removal treatments valued at over $750.00. This was offered to her as goodwill, which obviously didn’t work out for us. Her complaint is unfounded as she lost 3.5 inches cumulatively on her arms and her hearsay and accusations in her complaint about staff are pure conjecture on her part. We offered her free treatments out of the kindness of our hearts, which she accepted. [redacted] neglected to mention in her complaint that she signed a binding contract with us that states, “I certify that I have been fully informed of the nature and purpose of the fat removal procedure, expected outcomes and possible complications, and I understand that no guarantee can be given as to the final results obtained”. [redacted] not only signed the agreement, but she initialed right beneath this statement indicating that she had read and understood it completely. The laser fat removal package is a non-refundable service. Our certified technicians performed the service of each treatment and delivered quality and professional service. At this point we have gone over and above what we can do to help [redacted]. We gave her FREE treatments that she accepted valued at over $2,250.00. She also signed a contract that states that there are no guarantees in the service. We delivered our service to [redacted] and expect to be paid for that service. Thank you, Joseph [redacted], President Buffalo Laser Spa
We as a company are very proud of our reputation. We have treated 10's of thousands of WNY'ers with positive results. We try to achieve 100% satisfaction but when a company like ours deals in the volume we do it is impossible to meet the 100% standard. There are always a few who do not understand...
the program and only complain at the end to try and get something for free or in this case ask for their money back. In this case [redacted] misunderstood the 2 year program as it was explained to her. For 2 years while you are having your laser hair removal treatments you will be hair free. It does not state anywhere in any of our material that you will get 2 years after your initial 2 years free treatments and receive treatments during this 2 year timeframe.The manager has called and explained this to [redacted] again and she stated she understood this. After all, we did all the treatments for [redacted] and expect to be paid for our services.
Please see attached response letter and financial agreement regarding complaint ID [redacted]. Any questions please contact Lisa ###-###-####January 14, 2016We are so incredibly proud of the results that we have had over the past few years with laser fat removal. Our fat removal laser has been...
incredibly successful for over 98% of our clients, but like any cosmetic treatment there are always one or two who do not follow the protocols which causes results to be less than those desired. On December 8th, 2015 [redacted] came in for a fat removal consultation. During the consultation our Manager described in great detail what would be required of [redacted] in order for her to have successful treatments. The protocols discussed included consuming 64 ounces of water daily, eating sensibly, and post treatment exercise. It was at this time that our manager and technicians explained to [redacted] the importance of having realistic expectations. Since that time, our staff has performed all 10 of her purchased treatments as well as 10 complimentary Gentle Smooth treatments. Our staff goes above and beyond for each client by calculating calorie guidelines based on height, weight, age, activity level, and body type. [redacted] refused to take advantage of our calorie calculating tools during her nutrition consultation as she had something else she wanted to use. [redacted] did however go home with an extensive packet of information outlining the protocols and expectations of the fat removal treatments. On December 24th, 2015 [redacted] expressed to our technician how she felt she had over consumed during the holidays. More specifically she had eaten a ‘garbage plate,’ alone with three days of overeating. It is important to note the laser works 100% of the time. The common denominator in the few complaints we receive is that the clients always take in more calories than they expend. In [redacted]’s complaint to Revdex.com she states that she had three days over the holidays where she went above her suggested calorie intake. Contrary to [redacted]’s claim that her measurements showed no loss, our technician documented a cumulative 5.5 inches lost. Our measurement protocol is very precise. We measure with a zero gravity tape measure to remove error and variables. This is impossible to do at home. We cannot stress enough that our laser works 100% of the time. When a client hopes to lose more inches, it is encouraged to either purchase more treatments to continue the loss, or to follow the protocols that we have set more strictly. Our clients are so happy; many of them have offered to speak with prospective clients about how great their experience has been. Please visit our website www.BuffaloLaserSpa.Com to see testimonials from individuals that were so happy with their results that they donated their time for the video without any form of payment. We are upfront and honest with every single client. Furthermore, our staff administered each treatment with professionalism and precision. Quality service was delivered to [redacted] for the duration of her treatments. [redacted] signed a binding financial contract which reads “I certify that I have been fully informed of the nature and purpose of this procedure, expected outcomes and possible complications, and I understand that no guarantee can be given as to the final results obtained.” [redacted] not only signed this agreement, but also initialed right beneath this statement indicating that she had read and understood it completely. The fat removal treatment package is a non-refundable service. Our certified technicians performed each treatment and delivered quality service to [redacted]. If [redacted] would like to see more of a loss in her abdomen, it is recommended to continue with more treatments, which we can offer at a discount. Each client’s results are a direct result of what they put into the treatments. We delivered a service and expect to be paid for that service.Thank you,Joseph E. Parisi III, President
The statements above are false. Buffalo laser Spa told me I lost 1/4 inch in total which is not enough to be noticeable and different technicians measured me which is inconsistant. When compairing the before and after photos, the technician ( Dawn) admitted she could not see any change. This is when I asked for my money back and Lisa told me no but they will offer other services which were the same cost. Now I see the costs are very different and I was hoping to get something for my money, but nothing worked. This may work for large people just because they change the way they eat, drink more water and exercise. I do not believe it has anything to do with the lasers. Again BLS would not give me any photos or #'s they wrote. Lisa told me I would see great results, never explaining this may not work. as I stated in my complaint, I would have gotten guaranteed surgery for less money but was afraid of dieing and leaving my 1 yr old son. I am a hard working professional, helping cancer patients find better treatment options for a more quality as well as quantity of life. I truly believe BLS takes advantage of those who are vulnerable. Also, I did not complete the extra services they offered because I was so disappointed that the service I went for was a joke and I felt I should contact Revdex.com as I realized I had been taken for over $4200.00. I cancelled appointment. I beg you to please help me get my money back and stop BLS from doing this to hard working, honest people who are trying to feel better about themselves. I have no reason to lie and am heart broken that a business owner can be proud to take money for false hope services. Please Revdex.com Help. This experience has taught me as long as I am healthy and I know I take excellent care of myself that I should accept and love who I am.
I agree that you should pay for services you receive but you should also receive excellent service and results when a customer spends $1,595.00. When I went for a consultation I was told that it would only take 4-6 treatments and I would be done so I decided to begin treatment and paid $800.00. When I was still having trouble with regrowth of hair I was told that I would have to pay more to continue treatments – after paying so much money I thought I would have wasted my initial money so I paid $795.00 and continued treatments. When I completed my last treatment I was told that in the future I would need to come back for touch ups. Please remember that I was remembering their ad of “Home of the 2-Year Hair Free Guarantee”. Buffalo Laser Spa also advertised ‘Never Shave Again’ – this is false because during my treatments I still needed to shave at least once a week! I never expected any refund of money from Buffalo Laser Spa – when I called to voice my complaint I thought they would ask me to come in for a few additional treatments but instead was told that I would need to pay $700.00 for more treatments! Please make this known to the public so no one else falls for Buffalo Laser Spa’s misleading advertising.
Buffalo Laser Spa, IncMain Street, Suite Williamsville, NY [redacted] Dear [redacted] , Please know we take any complaint very seriously and will address [redacted] complaintAs a company we are so incredibly proud of the results that we have achieved over the past several years with our laser for fat removalWe consistently help our clients get the jumpstart they need in their fat loss goalsWe provide healthy lifestyle changes including diet and exercise as well targeting fat loss with our laser fat removal deviceOur company prides itself in excellent customer service and client careYou can see and read the responses from testimonials on our website as well as the Revdex.com websiteIn [redacted] case we went over and above to help herI also want to point out that she lost inches in her arms as documented by our technician that she has written this complaint aboutWe provided [redacted] with a FREE laser fat removal treatment on other body areas valued at $1,She also accepted FREE laser hair removal treatments valued at over $This was offered to her as goodwill, which obviously didn’t work out for usHer complaint is unfounded as she lost inches cumulatively on her arms and her hearsay and accusations in her complaint about staff are pure conjecture on her partWe offered her free treatments out of the kindness of our hearts, which she accepted [redacted] neglected to mention in her complaint that she signed a binding contract with us that states, “I certify that I have been fully informed of the nature and purpose of the fat removal procedure, expected outcomes and possible complications, and I understand that no guarantee can be given as to the final results obtained” [redacted] not only signed the agreement, but she initialed right beneath this statement indicating that she had read and understood it completelyThe laser fat removal package is a non-refundable serviceOur certified technicians performed the service of each treatment and delivered quality and professional serviceAt this point we have gone over and above what we can do to help ***We gave her FREE treatments that she accepted valued at over $2,She also signed a contract that states that there are no guarantees in the serviceWe delivered our service to [redacted] and expect to be paid for that serviceThank you, Joseph [redacted] , President Buffalo Laser Spa
We as a company are very proud of our reputationWe have treated 10's of thousands of WNY'ers with positive resultsWe try to achieve 100% satisfaction but when a company like ours deals in the volume we do it is impossible to meet the 100% standardThere are always a few who do not understand the program and only complain at the end to try and get something for free or in this case ask for their money backIn this case [redacted] misunderstood the year program as it was explained to herFor years while you are having your laser hair removal treatments you will be hair freeIt does not state anywhere in any of our material that you will get years after your initial years free treatments and receive treatments during this year timeframe.The manager has called and explained this to [redacted] again and she stated she understood thisAfter all, we did all the treatments for [redacted] and expect to be paid for our services
Please see attached response letter and financial agreement regarding complaint ID [redacted] Any questions please contact Lisa ###-###-####January 14, 2016We are so incredibly proud of the results that we have had over the past few years with laser fat removal Our fat removal laser has been incredibly successful for over 98% of our clients, but like any cosmetic treatment there are always one or two who do not follow the protocols which causes results to be less than those desiredOn December 8th, [redacted] came in for a fat removal consultation During the consultation our Manager described in great detail what would be required of [redacted] in order for her to have successful treatmentsThe protocols discussed included consuming ounces of water daily, eating sensibly, and post treatment exercise It was at this time that our manager and technicians explained to [redacted] the importance of having realistic expectationsSince that time, our staff has performed all of her purchased treatments as well as complimentary Gentle Smooth treatments Our staff goes above and beyond for each client by calculating calorie guidelines based on height, weight, age, activity level, and body type [redacted] refused to take advantage of our calorie calculating tools during her nutrition consultation as she had something else she wanted to use [redacted] did however go home with an extensive packet of information outlining the protocols and expectations of the fat removal treatmentsOn December 24th, [redacted] expressed to our technician how she felt she had over consumed during the holidaysMore specifically she had eaten a ‘garbage plate,’ alone with three days of overeatingIt is important to note the laser works 100% of the timeThe common denominator in the few complaints we receive is that the clients always take in more calories than they expendIn [redacted] ’s complaint to Revdex.com she states that she had three days over the holidays where she went above her suggested calorie intakeContrary to [redacted] ’s claim that her measurements showed no loss, our technician documented a cumulative inches lostOur measurement protocol is very preciseWe measure with a zero gravity tape measure to remove error and variablesThis is impossible to do at homeWe cannot stress enough that our laser works 100% of the timeWhen a client hopes to lose more inches, it is encouraged to either purchase more treatments to continue the loss, or to follow the protocols that we have set more strictlyOur clients are so happy; many of them have offered to speak with prospective clients about how great their experience has beenPlease visit our website www.BuffaloLaserSpa.Com to see testimonials from individuals that were so happy with their results that they donated their time for the video without any form of payment We are upfront and honest with every single clientFurthermore, our staff administered each treatment with professionalism and precisionQuality service was delivered to [redacted] for the duration of her treatments [redacted] signed a binding financial contract which reads “I certify that I have been fully informed of the nature and purpose of this procedure, expected outcomes and possible complications, and I understand that no guarantee can be given as to the final results obtained.” [redacted] not only signed this agreement, but also initialed right beneath this statement indicating that she had read and understood it completelyThe fat removal treatment package is a non-refundable service Our certified technicians performed each treatment and delivered quality service to [redacted] If [redacted] would like to see more of a loss in her abdomen, it is recommended to continue with more treatments, which we can offer at a discount Each client’s results are a direct result of what they put into the treatmentsWe delivered a service and expect to be paid for that service.Thank you,Joseph EParisi III, President
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I would attach my photos to prove that there was no change, but they will not release them to me I don't see their response as any type of settlement for a service that was promised but not provided Regards,
*** ***
Please receive the attached response in regards to Complaint ID ***Any questions feel free to contact me ###-###-####We consistently help our clients get the jump-start they need to lead a healthy lifestyleOur facility prides itself in excellent customer service and client care.Our agreement reads: “Exercising within two hours is imperative for successIt is up to you, the client, to follow a healthy lifestyle and guidelines set by Pittsford Laser Spa.”In addition to the contract that *** signed, we sent her home with an extensive packet that reiterates the importance of healthy living as it directly relates to results The bottom line is *** photographs were in fact goodShe lost a total of inches, which is an average-above average loss for the AbdomenOur contract reads, “Upon inception, your Fat Removal Treatments cannot be cancelled, refunded, or transferred, regardless of side effects, treatment results, or changes in personal circumstances Fees charged are not refundable and cannot be charged back.” It also states, “You are agreeing to take full responsibility for the success of your Fat Removal treatments By initialing here, you understand that the advised protocols are imperative and critical in order to experience the best resultsAll sales are final, no refunds will be given.” The few complaints that we receive are a fraction of the amount of people we perform treatments on each day, week and monthThe laser works 100% of the timeIt is up to the patient to abide to the protocols set forth in their contractWe delivered a service and expect to be paid for that service.Thank you,Joseph EParisi III, President
Buffalo Laser Spa, Inc. 5820 Main Street, Suite 101 Williamsville, NY 14221 [redacted] Dear [redacted], Please know we take any complaint very seriously and will address [redacted] complaint. As a company we are so...
incredibly proud of the results that we have achieved over the past several years with our laser for fat removal. We consistently help our clients get the jumpstart they need in their fat loss goals. We provide healthy lifestyle changes including diet and exercise as well targeting fat loss with our laser fat removal device. Our company prides itself in excellent customer service and client care. You can see and read the responses from testimonials on our website as well as the Revdex.com website. In [redacted] case we went over and above to help her. I also want to point out that she lost 3.5 inches in her arms as documented by our technician that she has written this complaint about. We provided [redacted] with a FREE laser fat removal treatment on 2 other body areas valued at $1,500.00. She also accepted FREE laser hair removal treatments valued at over $750.00. This was offered to her as goodwill, which obviously didn’t work out for us. Her complaint is unfounded as she lost 3.5 inches cumulatively on her arms and her hearsay and accusations in her complaint about staff are pure conjecture on her part. We offered her free treatments out of the kindness of our hearts, which she accepted. [redacted] neglected to mention in her complaint that she signed a binding contract with us that states, “I certify that I have been fully informed of the nature and purpose of the fat removal procedure, expected outcomes and possible complications, and I understand that no guarantee can be given as to the final results obtained”. [redacted] not only signed the agreement, but she initialed right beneath this statement indicating that she had read and understood it completely. The laser fat removal package is a non-refundable service. Our certified technicians performed the service of each treatment and delivered quality and professional service. At this point we have gone over and above what we can do to help [redacted]. We gave her FREE treatments that she accepted valued at over $2,250.00. She also signed a contract that states that there are no guarantees in the service. We delivered our service to [redacted] and expect to be paid for that service. Thank you, Joseph [redacted], President Buffalo Laser Spa
We as a company are very proud of our reputation. We have treated 10's of thousands of WNY'ers with positive results. We try to achieve 100% satisfaction but when a company like ours deals in the volume we do it is impossible to meet the 100% standard. There are always a few who do not understand...
the program and only complain at the end to try and get something for free or in this case ask for their money back. In this case [redacted] misunderstood the 2 year program as it was explained to her. For 2 years while you are having your laser hair removal treatments you will be hair free. It does not state anywhere in any of our material that you will get 2 years after your initial 2 years free treatments and receive treatments during this 2 year timeframe.The manager has called and explained this to [redacted] again and she stated she understood this. After all, we did all the treatments for [redacted] and expect to be paid for our services.
Please see attached response letter and financial agreement regarding complaint ID [redacted]. Any questions please contact Lisa ###-###-####January 14, 2016We are so incredibly proud of the results that we have had over the past few years with laser fat removal. Our fat removal laser has been...
incredibly successful for over 98% of our clients, but like any cosmetic treatment there are always one or two who do not follow the protocols which causes results to be less than those desired. On December 8th, 2015 [redacted] came in for a fat removal consultation. During the consultation our Manager described in great detail what would be required of [redacted] in order for her to have successful treatments. The protocols discussed included consuming 64 ounces of water daily, eating sensibly, and post treatment exercise. It was at this time that our manager and technicians explained to [redacted] the importance of having realistic expectations. Since that time, our staff has performed all 10 of her purchased treatments as well as 10 complimentary Gentle Smooth treatments. Our staff goes above and beyond for each client by calculating calorie guidelines based on height, weight, age, activity level, and body type. [redacted] refused to take advantage of our calorie calculating tools during her nutrition consultation as she had something else she wanted to use. [redacted] did however go home with an extensive packet of information outlining the protocols and expectations of the fat removal treatments. On December 24th, 2015 [redacted] expressed to our technician how she felt she had over consumed during the holidays. More specifically she had eaten a ‘garbage plate,’ alone with three days of overeating. It is important to note the laser works 100% of the time. The common denominator in the few complaints we receive is that the clients always take in more calories than they expend. In [redacted]’s complaint to Revdex.com she states that she had three days over the holidays where she went above her suggested calorie intake. Contrary to [redacted]’s claim that her measurements showed no loss, our technician documented a cumulative 5.5 inches lost. Our measurement protocol is very precise. We measure with a zero gravity tape measure to remove error and variables. This is impossible to do at home. We cannot stress enough that our laser works 100% of the time. When a client hopes to lose more inches, it is encouraged to either purchase more treatments to continue the loss, or to follow the protocols that we have set more strictly. Our clients are so happy; many of them have offered to speak with prospective clients about how great their experience has been. Please visit our website www.BuffaloLaserSpa.Com to see testimonials from individuals that were so happy with their results that they donated their time for the video without any form of payment. We are upfront and honest with every single client. Furthermore, our staff administered each treatment with professionalism and precision. Quality service was delivered to [redacted] for the duration of her treatments. [redacted] signed a binding financial contract which reads “I certify that I have been fully informed of the nature and purpose of this procedure, expected outcomes and possible complications, and I understand that no guarantee can be given as to the final results obtained.” [redacted] not only signed this agreement, but also initialed right beneath this statement indicating that she had read and understood it completely. The fat removal treatment package is a non-refundable service. Our certified technicians performed each treatment and delivered quality service to [redacted]. If [redacted] would like to see more of a loss in her abdomen, it is recommended to continue with more treatments, which we can offer at a discount. Each client’s results are a direct result of what they put into the treatments. We delivered a service and expect to be paid for that service.Thank you,Joseph E. Parisi III, President
The statements above are false. Buffalo laser Spa told me I lost 1/4 inch in total which is not enough to be noticeable and different technicians measured me which is inconsistant. When compairing the before and after photos, the technician ( Dawn) admitted she could not see any change. This is when I asked for my money back and Lisa told me no but they will offer other services which were the same cost. Now I see the costs are very different and I was hoping to get something for my money, but nothing worked. This may work for large people just because they change the way they eat, drink more water and exercise. I do not believe it has anything to do with the lasers. Again BLS would not give me any photos or #'s they wrote. Lisa told me I would see great results, never explaining this may not work. as I stated in my complaint, I would have gotten guaranteed surgery for less money but was afraid of dieing and leaving my 1 yr old son. I am a hard working professional, helping cancer patients find better treatment options for a more quality as well as quantity of life. I truly believe BLS takes advantage of those who are vulnerable. Also, I did not complete the extra services they offered because I was so disappointed that the service I went for was a joke and I felt I should contact Revdex.com as I realized I had been taken for over $4200.00. I cancelled appointment. I beg you to please help me get my money back and stop BLS from doing this to hard working, honest people who are trying to feel better about themselves. I have no reason to lie and am heart broken that a business owner can be proud to take money for false hope services. Please Revdex.com Help. This experience has taught me as long as I am healthy and I know I take excellent care of myself that I should accept and love who I am.
I agree that you should pay for services you receive but you should also receive excellent service and results when a customer spends $1,595.00. When I went for a consultation I was told that it would only take 4-6 treatments and I would be done so I decided to begin treatment and paid $800.00. When I was still having trouble with regrowth of hair I was told that I would have to pay more to continue treatments – after paying so much money I thought I would have wasted my initial money so I paid $795.00 and continued treatments. When I completed my last treatment I was told that in the future I would need to come back for touch ups. Please remember that I was remembering their ad of “Home of the 2-Year Hair Free Guarantee”. Buffalo Laser Spa also advertised ‘Never Shave Again’ – this is false because during my treatments I still needed to shave at least once a week! I never expected any refund of money from Buffalo Laser Spa – when I called to voice my complaint I thought they would ask me to come in for a few additional treatments but instead was told that I would need to pay $700.00 for more treatments! Please make this known to the public so no one else falls for Buffalo Laser Spa’s misleading advertising.