Crawley Law Firm, P.A.

On May 8, I purchased a Infiniti QXfrom Phoenix Motors I was stupid and did not ask to drive the car overnight and get a mechanic to look it over I bought the car that day but the driver's side seat did not work so the vehicle was left overnight to have the seat fixed By the time I picked it up next day I was to have the owners manual and extra keys To this day do not have either of those items Within the next week I had to buy new tires (tires on vehicle had dry rot and were not safe to be on the road); new brakes and was told by [redacted] Infiniti that the vehicle needed catalytic converters (cost approximately $3,000) and both motors were burned out in the front seats (same one that Phoenix Motors supposedly fixed before I took the vehicle home) The vehicle had been inspected days before I bought it and supposedly passed It turns out I bought a vehicle that could only be driven for the one year since Phoenix Motors had inspected it I took it this

After having a bad experience at a few other dealerships I went to Phoenix Motors Phoenix Motors and was treated just as a customer should be they took their time with me and felt no pressure at all of buying a car. I told them I wanted to get it checked by my mechanic and they happily give me a four hour window to take it and get it checked out. I felt like they understood how important it was for me to buy a good car as a single mother of two. They even offered me a warranty that only cost me an extra $27 a month built into my car payments. This is the way car buying should feel like I appreciate all they've done for me and I love my new car and I most definitely will be purchasing my next vehicle from them. Thank you Phoenix Motors and Phoenix Motors

On May 8, 2014 I purchased a 2001 Infiniti QX4 from Phoenix Motors. I was stupid and did not ask to drive the car overnight and get a mechanic to look it over. I bought the car that day but the driver's side seat did not work so the vehicle was left overnight to have the seat fixed. By the time I picked it up next day I was to have the owners manual and extra keys. To this day do not have either of those items. Within the next week I had to buy 4 new tires (tires on vehicle had dry rot and were not safe to be on the road); new brakes and was told by [redacted] Infiniti that the vehicle needed 4 catalytic converters (cost approximately $3,000) and both motors were burned out in the front seats (same one that Phoenix Motors supposedly fixed before I took the vehicle home). The vehicle had been inspected 8 days before I bought it and supposedly passed. It turns out I bought a vehicle that could only be driven for the one year since Phoenix Motors had inspected it. I took it this

Set up a meeting to buy a van from Phoenix motors. I don't live in Raleigh so I had to travel about an hour to get there. Meeting was set for 11am, I arrived at 1050am. Just in time to watch someone else drive off with the van I wanted to purchase. No apologies, no "sorry for wasting your time/gas/Saturday morning." Only thing that was said was "they came from Virginia and wanted it." Thanks for taking ownership of the sleezy, self-centered stereotypes of used car salesmen, Phoenix Motors. Much luck to you in the future!