Response to complaint ID [redacted] Unfortunately, responding to this complaint within days was virtually impossibleWe needed to retrieve archived files and review all financial matters related to this case and contact involved parties When billing for medical services with persons involved in a legal case, state laws and our contractual obligations as preferred providers for health insurance companies often determine what we are allowed to doThat is why our office billed the health insurance, forgoing sending bills to the attorney After fully reviewing the issues in this complaint, we have removed this client from collections and her information has been corrected with the major credit reporting agenciesThe staff member who originally handled her concerns at our billing office level is no longer employed with our companyWe have new staff who are better trained with handling these complicated situations Please contact me if you need additional information Thank you [redacted] ***, PT
I bought an office desk from this place Saw the display model and said I wanted to purchase it Bought the box home and it was full of rat feces and bugs I came back and wanted a refund or exchange and the manager [redacted] said "tough luck, get out or ill call my boyfriend" and threatened to beat me up Left there immediately, never doing business again Terrible people, bad business practice
This company as evidenced by the conduct of the principal is properly named A collection of furniture was purchased from stock which took more than a month to get fully delivered only after much effort and hassleTheir expertise lies in misrepresentationA glass table was delivered damaged for which I have no expectation replacement will ever occur They will only take a check in advance and now I know why If you are not looking to get deceived or swindled please be forewarned that excuses are what they do best If you are looking for honesty, integrity or sanity stay far away
I bought an office desk from this place Saw the display model and said I wanted to purchase it Bought the box home and it was full of rat feces and bugs I came back and wanted a refund or exchange and the manager *** *** said "tough luck, get out or ill call my boyfriend" and threatened to beat me up
Left there immediately, never doing business again Terrible people, bad business practice
Response to complaint ID ***
Unfortunately, responding to this complaint within days was virtually impossibleWe needed to retrieve archived files and review all financial matters related to this case and contact involved
parties
When billing for medical services with persons involved in a legal case, state laws and our contractual obligations as preferred providers for health insurance companies often determine what we are allowed to doThat is why our office billed the health insurance, forgoing sending bills to the attorney
After fully reviewing the issues in this complaint, we have removed this client from collections and her information has been corrected with the major credit reporting agenciesThe staff member who originally handled her concerns at our billing office level is no longer employed with our companyWe have new staff who are better trained with handling these complicated situations
Please contact me if you need additional information
Thank you
*** ** ***, PT
Response to complaint ID [redacted] Unfortunately, responding to this complaint within days was virtually impossibleWe needed to retrieve archived files and review all financial matters related to this case and contact involved parties When billing for medical services with persons involved in a legal case, state laws and our contractual obligations as preferred providers for health insurance companies often determine what we are allowed to doThat is why our office billed the health insurance, forgoing sending bills to the attorney After fully reviewing the issues in this complaint, we have removed this client from collections and her information has been corrected with the major credit reporting agenciesThe staff member who originally handled her concerns at our billing office level is no longer employed with our companyWe have new staff who are better trained with handling these complicated situations Please contact me if you need additional information Thank you [redacted] ***, PT
I bought an office desk from this place Saw the display model and said I wanted to purchase it Bought the box home and it was full of rat feces and bugs I came back and wanted a refund or exchange and the manager [redacted] said "tough luck, get out or ill call my boyfriend" and threatened to beat me up Left there immediately, never doing business again Terrible people, bad business practice
This company as evidenced by the conduct of the principal is properly named A collection of furniture was purchased from stock which took more than a month to get fully delivered only after much effort and hassleTheir expertise lies in misrepresentationA glass table was delivered damaged for which I have no expectation replacement will ever occur They will only take a check in advance and now I know why If you are not looking to get deceived or swindled please be forewarned that excuses are what they do best If you are looking for honesty, integrity or sanity stay far away
I bought an office desk from this place Saw the display model and said I wanted to purchase it Bought the box home and it was full of rat feces and bugs I came back and wanted a refund or exchange and the manager *** *** said "tough luck, get out or ill call my boyfriend" and threatened to beat me up
Left there immediately, never doing business again Terrible people, bad business practice
Response to complaint ID ***
Unfortunately, responding to this complaint within days was virtually impossibleWe needed to retrieve archived files and review all financial matters related to this case and contact involved
parties
When billing for medical services with persons involved in a legal case, state laws and our contractual obligations as preferred providers for health insurance companies often determine what we are allowed to doThat is why our office billed the health insurance, forgoing sending bills to the attorney
After fully reviewing the issues in this complaint, we have removed this client from collections and her information has been corrected with the major credit reporting agenciesThe staff member who originally handled her concerns at our billing office level is no longer employed with our companyWe have new staff who are better trained with handling these complicated situations
Please contact me if you need additional information
Thank you
*** ** ***, PT