Creative Consults Reviews (%countItem)
Creative Consults Rating
Address: 495 Main St Ste E, Groveport, Ohio, United States, 43125-1184
Phone: |
Show more...
|
Web: |
|
E-mails: |
Sign in to see
|
Add contact information for Creative Consults
Add new contacts
I wish people would read my review and other reviews before giving these people any money
They are scammers and it’s up to us to help ourselves. They pass the buck or say they did stuff that they didn’t . I’m glad I didn’t give them any money.as I font gave money for someone to steal under the pretense of helping me and all it was joint to fo was fatten their pockets. I was unsure of them in the beginning also ask your timeshare people if you are really out of your timeshare after they say you are.
It may come to haunt you upon your death. Just be careful.
With the mail service what it is why would you do that. Then the mgr said people say they didn’t get it so they can get two gifts
My response is people say you gonna get a gift and never get them just to our you in. I’m glad being the owner of 4 time shares I’m glad I didn’t go w them because their people skills could stand some improvement. I am not a lier. If I should ever need assistance I would go to my time share people first .I would suggest reading reviews first and try calling them to see how long it takes them to get back to you because your money is a terrible thing to waste.
Also the answers to the complaint may not even be legit.
In January of this year my wife and I entered a contract with this company. We paid them $8012.00 for an RCI member ship and the promise to end our membership in our present timeshare agreement. All of this money was paid up front by a credit card they put in for using our names and on another card that we owned. As of this date nothing has been done, they have not stopped the timeshare payments or the maintenance fees. They have not gotten the other companies to payback the fees they charged us before this, which was also part of the agreement. They got us involved with another company who was supposed to do most of the collections part of this contract. now both companies are not responding to my calls, at least three of them each. Since I seem to be locked out by these companies I felt I needed to put in this complaint to see if I could at least get them to call me.
Greetings,
Our corporate office has been in continual contact with Mr. Stefano, and we are anticipating this complaint to be removed by the client.
Thank you for assistance!
Creative Consults LLC
I finally got a call back from them, I think it was because I put in the complaint, and we resolved the problem. I could leave it going for now if we can't find it or if we need to go through the resolution before taking it out.
Excellent company committed to honesty & integrity! This company gives amazing education on how the timeshare industry works, and provides real solutions on how to vacation in a financially effective way! Highly recommend!
went to a time share elimination meeting with them. They claim for $6,423 they could eliminate my ownership. They also agreed to refund the entire amount if they could not. I did not pay them.I did not feel I had to pay get rid of my time share. They did nothing but now they are trying to collect
Ms./ Mrs.,We value your feedback. Per our records, regretfully, after multiple unsuccessful attempts to reach you, your account was forwarded to collections. We honor your contract agreement with us, although non-payment does complicate the process. We are absolutely committed to providing excellent service to each of our clients, and encourage you to call our offices. We would be glad for the opportunity to discuss the matter, and aid to ensure that going forward your experience with us is a great one!Best regards, Management, Creative Consults LLC
[If you do not say why you are rejecting the company's response, Revdex.com must close your complaint.]
Complaint: 14176186
I am rejecting this response because they did not try to contact me. They had my home number and my home address. They are lying. Because I refuse to pay the amount they are asking to try to get rid of my timeshare.
They claimed they could eliminate owners timeshare interest for a fee, if not, they refund in full the entire fee paid.
I did not feel that I had to pay to get rid of my timeshare, that been paid for. I could not use the timeshare any more because of my health problems with my back and heart problems.
Regards
This company promised they could get me out of my Timeshare contract. I was invited out to learn more about their services over dinner. Al C, who is the Manager of Operations advised me of their services and said I had to pay the full $2800 tonight to secure help. He said that a representative from his organization would contact me the following business day. I never received a call from them that week. I called them numerous times and no one answered their phone. Their contract states that customers are only allowed 3 days to cancel contract. Well I spent my 3 days trying to contact a company that never called me after I paid them $2800. By the time someone finally called me back it was from a 3rd party company named Advocause. The representatives name is Keli C she told me she was out of the office sick for 2 weeks because she had the flu and bronchitis. She said their is not anyone that’s trained to do her job if she is out of the office. Also, she said she thought she sent me paperwork to get my process started but but had problems with the internet server. To this date I have not received any other calls from the company to get me out my Timeshare.
Thank you for bringing this matter to our attention. Although your account is a new account with us, it is foremost priority to us that we establish and maintain good communication with each of our clients. Our records show that at this point you have been contacted concerning the status of the processing of your file. However, we are committed to providing an excellent customer service experience, and we do apologize for any inconvenience caused. One of our representatives will be in touch with you shortly to offer a quality assurance gesture. Thank you, and we sincerely appreciate your business.
Management, Creative Consults LLC
At the sales presentation, I was told by the sales person that the purchase price for the product I was purchasing included the 1st year annual fee. It's listed on the contract as if it is included in the price. After purchase, I received a bill to pay the entire annual fee plus additional fee that I was not told right away for a total of $449 right away or be charged a late fee. After calling the company, I was shown something on the right side of the page that checked off something about being billed. That appears to have been a deceptive sales practice. Why list the $360 annual fee right under the purchase price, then have some deceptive check mark that's not explained until after the purchase.
Mr ***, per your follow up call with our management team, we are confident that it has been both established and agreed upon by both parties that in no way were any intentional deceptive tactics involved concerning your first maintenance fee responsibility. This obligation is indicated on your initial purchase proposal review prior to contract signing after presentation is concluded with a consultant, which is also respectfully marked to be billed. This purchase proposal review also points out that the agreement is a written agreement and not a verbal agreement. This contract is also in the possession of the client at all times before and after closing and could not be altered by our staff as all copies are identical. Integrity and honesty is foundational here at Creative Consults LLc as we seek strict adherence to these standards at all times where our consultants and staff are concerned. Per your conversation with management although unusual and unlikely that first year Maintenance fee is not known, in an effort to demonstrate a needed customer service gesture to you as a valued client, we have offered a one time credit for the first year maintenance fee obligation. Thank you for pointing out what has clearly been a misunderstanding. We seek to improve communication and excellence to insure clarity concerning this issue in the future.
Management Team
Creative Consults LLC
Dear Revdex.comI have been trying to respond to my complaint, to let you know that it has been resolved. One the complaint page, I can't do anything since the company I complained to has not responded to my complaint. However, they have resolved the complaint as they sent me the desired disputed amount.How can I communicate to you that the issues has been resolved?